Library Systems Specialist: Alma, ILLiad & Tech Support

Upstate Medical University; City of Syracuse (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Upstate Medical University in Syracuse, NY, seeks a Library Systems Specialist to provide technology support for library computers and systems.

The candidate will manage library technology, support library systems, and assist patrons. A Bachelor's degree and two years of experience are required, with strong customer service skills essential.

Preferred qualifications include experience in academic libraries and knowledge of library systems and programming.

Qualifications

• Minimum of 2 years of experience or 4 years with an associate's degree.
• Ability to identify, analyze, and creatively solve problems.
• Strong interpersonal skills required.

Responsibilities

• Manage and troubleshoot library computers and technology.
• Support library systems integration.
• Provide technical support to library staff and patrons.

Skills

Interpersonal and customer service skills

Problem solving

Communication

Education

Bachelor's degree

Associate's degree with 4 years related experience

Tools

Library systems (Alma, ILLiad, ArchivesSpace, Springshare Suite)

Multiple operating systems

Scripting and programming (HTML/CSS, PHP, Python, Javascript)

Job description

Upstate Medical University in Syracuse, NY, seeks a Library Systems Specialist to provide technology support for library computers and systems.

The candidate will manage library technology, support library systems, and assist patrons. A Bachelor's degree and two years of experience are required, with strong customer service skills essential.

Preferred qualifications include experience in academic libraries and knowledge of library systems and programming.