Library Specialist-East Flagstaff Community Library

City of Flagstaff; Flagstaff (AZ); On-site; USD 43,000 - 64,000; Full time

Job summary

The City of Flagstaff is seeking a Library Specialist to provide direct service to patrons, assist with computers and research, and interpret library policies. This role plans and leads adult and/or youth programming, coordinates venues and presenters, prepares content and materials, and develops promotional materials.

Additionally, the Specialist supports collection development by assessing needs, selecting materials, placing orders, and may serve as shift lead with supervisory responsibilities

Qualifications

• Associates degree or 60 completed college credits.
• Two (2) years of relevant experience in a library or related field.
• One (1) year of experience must be in a library setting (full-time preferred).
• A combination of education and experience may be substituted on a year-for-year basis.

Responsibilities

• Provides excellent customer service to library patrons.
• Assist patrons with computers and research, answer questions, interpret policies to answer patron questions.
• Handles patron complaints and incidents per library policy (including incident reports).
• Maintains and distributes community information.
• Selects and deselects materials and places orders as needed.
• Performs Reader’s Advisory services.
• Plans, develops, and prepares programming for adults and/or youth, including scheduling venues and coordinating presenters.
• Checks materials in/out, issues library cards, and handles payments for fines or lost items.
• Places holds and retrieves materials for patrons.
• Assesses and markets library programs and services to the public.
• Helps staff with grant planning and writing when needed.
• Assists with OPAC and online databases usage and basic computing issues.
• Assists with Inter-Library Loan requests.
• Processes materials for circulation and sorts donations.
• Promotes library programs and updates calendars; may write press releases.
• Acts as a shift lead and provides supervision when needed.
• Communicates day-to-day tasks to volunteers.

Skills

Customer service

Communication

Bilingual (Spanish)

Computer literacy

Education

Associate degree or 60 credits

Bachelor's Degree or higher in related field

Tools

OPAC

Online databases

Inter-Library Loan coordination

Job description

The Library Specialist provides direct service to library patrons by assisting with computers and research, answering questions, and interpreting library policies. This position plans, develops, and leads adult and/or youth programming, which may include coordinating venues and presenters, preparing appropriate content and materials, and developing promotional materials. The Library Specialist also supports the development of library collections by assessing needs, selecting and deselecting materials, and placing orders. In addition, this position may serve as a shift lead and provide supervision in the absence of a Supervisor.

By applying to this position, you are opening yourself to the opportunity to work in a critical division program and make a significant impact on the community we serve.

POSITION RESPOSIBILITIES

• Provides excellent customer service to both internal and external customers.
• Tracks and reports statistics for program area.
• Performs related duties, as assigned.

When assigned toEast Flagstaff Community Library

• Provides excellent customer service to all library patrons.
• Assists patrons with computers and research, answers questions, interprets policies in order to answer patron questions.
• Handles patron complaints/comments, emergencies, and difficult situations according to library policy (including writing incident reports).
• Maintains and distributes community information.
• Selects and deselects materials by assessing library's needs and ordering appropriate materials.
• Performs Reader’s Advisory services.
• Plans, develops, and prepares programming (adult and/or youth, may include off site programming) including scheduling venue, preparing developmentally appropriate content and leading the program or booking and vetting the presenter, creating flyers or other promotional items, purchasing appropriate materials, and hosting programs. May also conduct early literacy story times.
• Checks materials in and out, issues library cards, sells Friends of the Library merchandise, accepts payments for lost/damaged items; may clear accounts; run reports, and empty book drops.
• Places holds and finds materials for patrons.
• Assesses and markets library programs and services in order to provide the most relevant and needed services to the public.
• Helps staff with grant planning and assists with writing and implementation when needed.
• Assists patrons with use of the library online catalog (OPAC), online subscription databases and other electronic resources, the Internet, printing, and general computer use issues.
• Assists with Inter-Library Loan requests, as needed.
• Processes library materials for circulation.
• Sorts donations at the Supervisor’s discretion.
• Promotes East Flagstaff Community Library programs and services. May write press releases, create flyers, and update on-line calendars.
• Acts as a shift lead and provides supervision in absence of a Supervisor.
• Assists in communicating day to day tasks to volunteers as assigned by a Librarian or Supervisor.

MINIMUM QUALIFICATIONS

• Associates degree or 60 completed credits of college level coursework.
• Two (2) years of relevant experience.
• One (1) year of experience must be met through full-time working in a library.
• A combination of relevant education and relevant experience may be substituted on a year-for-year basis. The required one (1) year of library work experience must be met through either through full-time library employment, part-time equivalent hours, or through a master's degree library/information science.

Desired Requirements:

• Bachelor's Degree or higher in a related field.
• Three (3) years of progressively responsible employment in the library field.
• Knowledge of the local community and its resources.
• Fluency in a language other than English, particularly Dine, Hopi, and/or Spanish.
• Experience in early childhood education, storytimes particularly for ages birth through 5 years, ability to offer bilingual storytimes a plus.
• Experience planning, developing, and preparing library programming.
• Experience talking about library services to groups.
• Basic knowledge of and experience with collection development/maintenance.

Other Requirements and Working Conditions

• Regular attendance is an essential function of this job to ensure continuity.
• Must pass background, criminal history, and fingerprint check.
• Basic understanding of communication and customer service principles. Demonstrates competent written and verbal communication.

CURRENT COMPENSATION AND BENEFITS:

We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.

Our total compensation package includes best-in-class benefits and an annual salary of $42,556.80 - $63,835.20, based on the candidate's qualifications and experience. Plus:

• Arizona State Retirement System with 100% Match
• Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rateof approximately 12%
• Deferred Compensation Options
• Up to 4% Annual Pay for Performance Increase
• Group Insurance including Health, Dental and Vision coverage
• Flexible & Health Savings Accounts
• 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
• Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
• First-Time Homebuyer Assistance
• Qualified Public Student Loan Forgiveness Employer
• Tuition Assistance
• Employee Clinic, Telehealth, Wellness Program & Incentives
• Tobacco Cessation Program
• Employer Assistance Program
• Recognition including Workiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
• Employee Discounts: Mountain Line Bus Eco Pass, Aquaplex, and Recreation Centers

Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes.

The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!