Grand Canyon Library Clerk

City of Flagstaff; Grand Canyon Village (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Flagstaff is hiring a Library Clerk to provide friendly customer service, check materials in and out, issue library cards, and assist with shelving and program support. This temporary position is under 20 hours per week, not benefit eligible and not seasonal, with a fixed pay rate of $18.50 per hour.

Some evenings and weekends may be required based on library needs. Work with staff to process payments for printing, lost/damaged items, and help patrons locate resources.

Qualifications

• High school diploma or GED.
• Two years of customer service experience.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

Responsibilities

• Provides excellent customer service to both internal and external customers.
• Checks materials in and out, issues library cards, and sells merchandise.
• Accepts payments for lost/damaged items and processes printing payments.

Skills

Customer service

Bilingual (Spanish/Dine/Hopi)

Education

High school diploma or GED

Job description

Description

Join our library team and help create a welcoming, positive experience for every patron! As a Library Clerk, you’ll provide friendly, knowledgeable customer service while checking materials in and out, shelving books, assisting patrons with finding resources, issuing library cards, and processing payments for printing and lost or damaged items. You’ll also play a hands‑on role in supporting library programs by assisting with crafts and program preparation.

Please note: This position does not provide housing.

This position is classified as temporary as it is under 20 hours a week and is not benefit eligible and is not a seasonal position.

Position Responsibilities

• Provides excellent customer service to both internal and external customers.
• Checks materials in and out, traps holds, routs material belonging to other branches and libraries to the appropriate locations, and sorts finished book trucks according to Dewey Decimal rules.
• Issues library cards.
• Sells merchandise.
• Accepts payments for lost/damaged items.
• May clear accounts.
• Runs reports.
• Acts as the courier between the East Flagstaff and Downtown Library on a rotating basis.
• Empties the Automated Material Handler (AMH) bins and participates in periodic maintenance of the AMH. Performs basic trouble‑shooting to diagnose and correct problems with library material the AMH is unable to process.
• Audits returned items to verify materials are complete and not damaged. Troubleshoots issues with damaged or missing items by contacting patrons, and reports issues to Library Specialist.
• Answers basic directional questions and refers non‑circulation related inquiries to the appropriate department(s).
• Works with other library employees to address behavioral issues that occur on library property, including emergencies involving EMTs, Fire, & Police.
• May pull and place holds for patrons, make calls, run hold reports, and maintain customer requests shelf.
• May mend materials and maintain material quality.
• Other duties as assigned.

Qualifications

MINIMUM REQUIREMENTS

• High school diploma or G.E.D.
• Two years of customer service experience.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

Desired Experience And Training

• Experience working in a public library.
• Knowledge of books and authors.
• Fluency in a language other than English, particularly Dine, Hopi, and/or Spanish.

Other Requirements

• Must possess, or obtain upon employment, a valid Arizona driver’s license.
• Ability and willingness to work some evenings and weekends as assigned.
• Regular attendance is an essential function of this job to ensure continuity.

Current Compensation And Benefits

We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.

The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!

We are dedicated to fostering an inclusive and positive work environment.

This is a temporary, non-benefit eligible position with a fixed pay rate of $ 18.50 per hour.

About Flagstaff

Nestled at 7,000 feet elevation in the largest contiguous Ponderosa pine forest in the world, Flagstaff offers a lifestyle that blends small‑town charm with big‑outdoor adventure. Known for its four‑season climate, Flagstaff is a haven for lovers of the outdoors—with easy access to hiking, snow sports, mountain biking, and camping right outside your door.

The city boasts a vibrant downtown filled with local shops, craft breweries, and a dynamic arts and music scene. Flagstaff is also home to Northern Arizona University, bringing a youthful energy, cultural events, and educational opportunities to the community.

With stunning views of the San Francisco Peaks, dark skies perfect for stargazing, and proximity to wonders like the Grand Canyon, Sedona, and countless national forests, Flagstaff offers a high quality of life in an inspiring natural setting. Plus, its strong sense of community, clean air, and slower pace make it an ideal place to put down roots.

Whether you're seeking outdoor adventure, a welcoming community, or just a breath of fresh mountain air, Flagstaff is the perfect place to live, work, and thrive.