Library Services Assistant – Welcoming, Programs & Tech Help

Bay College; Escanaba (MI); On-site; USD 22,454 - 26,422; Part time

Benefits offered by this job

YMCA membership

Wellness Program

Professional development support

Job summary

Bay College is seeking a part-time Library Assistant to support the library's daily operations, greet patrons, and assist with circulation and reference tasks. The role offers a 20-hour week schedule, potential evening shifts during fall and winter terms, and a welcoming campus environment.

The ideal candidate holds an associate degree, demonstrates strong communication and customer service skills, and can work independently with attention to detail.

Qualifications

• Associate degree in a related field.
• Ability to communicate effectively with a diverse population in a courteous and professional manner.
• Excellent customer service skills and a commitment to client/patron-centered services.
• A high degree of collaboration, flexibility, problem-solving skills, and critical thinking skills.
• Willingness to learn to use and troubleshoot a variety of computer programs and technologies.
• Outstanding listening, interpersonal, time-management, and organizational skills.
• Ability to work independently and with attention to detail.
• Experience using MS Office: Excel, Access, Word, Publisher.

Responsibilities

• Acts as the initial customer service contact for the Library and greets and directs walk-in traffic, answers the main phone line, and responds to emails.
• Assists in the day-to-day library operations, including opening and closing of the library.
• Assists at front desk with circulation functions such as charging/discharging materials, renewals, and patron registrations.
• Performs clerical duties such as sorting mail, filing, photocopying, and mailing letters; keeps supervisors updated.

Skills

Customer service

Communication

Team collaboration

Problem solving

Time management

Attention to detail

Library software knowledge

Supervising

MS Office

Education

Associate degree

Tools

MS Office

Library software

Job description

Bay College is seeking a part-time Library Assistant to support the library's daily operations, greet patrons, and assist with circulation and reference tasks. The role offers a 20-hour week schedule, potential evening shifts during fall and winter terms, and a welcoming campus environment.

The ideal candidate holds an associate degree, demonstrates strong communication and customer service skills, and can work independently with attention to detail.