Library Services Aide - Part-Time Customer Advocate

City of Huntington Beach; Huntington Beach (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

City of Huntington Beach libraries within the Community & Library Services Department are seeking a non-permanent, part-time staff member to provide staff support and customer service to patrons at the Central Library and other branches. The role requires effective communication, the ability to relate to a diverse group of people, and flexibility to weekend shifts where assigned.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period and does not include City

Qualifications

• A high school diploma or equivalent certificate is required.
• Three (3) years directly related education, training, or experience with demonstrated technical skills.
• Bilingual proficiency in Spanish and English is desirable.

Responsibilities

• Provides guidance and assistance to patrons regarding general and specific information about the library, library programs, and library resources.
• Issues library cards, explains library policies, and assists patrons with accounts.
• Performs and/or oversees routine tasks, utilizing computer software such as Microsoft Office, database and/or integrated library systems.
• Assists patrons in using library computers, software, and equipment and inform and educate patrons in the use of new technology.
• Support library programming as needed.
• Performs miscellaneous job-related duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Bilingual (Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office

Library systems

Job description

City of Huntington Beach libraries within the Community & Library Services Department are seeking a non-permanent, part-time staff member to provide staff support and customer service to patrons at the Central Library and other branches. The role requires effective communication, the ability to relate to a diverse group of people, and flexibility to weekend shifts where assigned.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period and does not include City