Part-Time Library Security & Guest Services Aide

City of Huntington Beach; Huntington Beach (CA); On-site; USD 25,000 - 34,000; Part time

Job summary

City of Huntington Beach is seeking a Part-Time, non-permanent Department Services Aide-Library/Facility Security for the Community and Library Services Department in Huntington Beach.

The role requires excellent customer service, ability to enforce library policies, and the capacity to patrol and protect library facilities while assisting with event setups and daily operations. This on-call position does not include City benefits but may require working varied hours.

Qualifications

• Customer service experience and strong interpersonal skills.
• Ability to interpret and enforce library policies.
• Experience handling safety and emergency procedures.

Responsibilities

• Provides general assistance to library visitors and staff, in matters relating to building security, safety and maintenance.
• Greets library/facility users, makes them feel welcome, and directs them to appropriate service desks.
• Interprets, explains and enforces library policies to the public.
• Provides regular patrol and monitoring of Libraries/facility building and grounds and rental facilities.
• Works to help diffuse difficult situations and if needed, escorts disruptive patrons from the building, and reports suspicious behavior to supervisors.
• Prepares and submits incident and accident reports.
• Assists with the set-up and take-down of event rooms to include the moving of medium weight furniture and tables.
• Back up to day porter tasked with the occasional stocking and light cleaning of restrooms.
• Opens and closes library facilities, handles day-end cash procedures and operates alarm systems.
• Attends and participates in staff, department and other job-related meetings.
• Provides traffic control for events (people and sometimes vehicles) and provides directional information for event attendees

Skills

Customer service

Conflict resolution

Emergency procedures

Education

High school diploma or equivalent

3 years related experience

Job description

City of Huntington Beach is seeking a Part-Time, non-permanent Department Services Aide-Library/Facility Security for the Community and Library Services Department in Huntington Beach.

The role requires excellent customer service, ability to enforce library policies, and the capacity to patrol and protect library facilities while assisting with event setups and daily operations. This on-call position does not include City benefits but may require working varied hours.