Library Service Desk Associate (Part-Time)

Missouri Southern State University; Joplin (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Missouri Southern State University in Joplin, MO is seeking a Library Part-time Clerk to support public services at four desks, shelving, and materials handling. The role reports to the Library Operations Specialist and includes assisting patrons, processing loans, and maintaining records.

You will work evenings and weekends and supervise student workers as needed. Requirements include a high school diploma or GED, at least two years of college or technical school, strong computer and customer

Qualifications

• High school diploma or GED required.
• Minimum of two years of college or technical school.
• Solid computer and technology skills.
• Strong customer service and supervisory skills.
• Positive attitude and strong interpersonal skills.
• Neatness and attention to detail are required.
• Demonstrate oral and written communication skills including reading and interpreting documents.
• Ability to work independently and with others in a library setting.

Responsibilities

• Answers inquiries and refers to a librarian as needed.
• Answers and transfers phone calls.
• Assists patrons in locating materials.
• Assists patrons with computers and equipment.
• Communicates with Library Director and Library Operations Specialist regarding issues.
• Supervises and directs workflow for student employees.
• Works on projects and handles library tasks including shelving and maintenance.

Skills

Customer service

Supervisory skills

Interpersonal skills

Attention to detail

Education

High school diploma or GED

Two years college/technical school

Tools

Sierra Integrated Library System

Library of Congress Classification

Job description

Missouri Southern State University in Joplin, MO is seeking a Library Part-time Clerk to support public services at four desks, shelving, and materials handling. The role reports to the Library Operations Specialist and includes assisting patrons, processing loans, and maintaining records.

You will work evenings and weekends and supervise student workers as needed. Requirements include a high school diploma or GED, at least two years of college or technical school, strong computer and customer