Library Security Officer with Flexible Shifts

a 2017 study for the Ohio Library Council found; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Ohio Library Council is seeking a Security Officer to ensure a safe and secure environment across library facilities. You will patrol premises, handle disruptive behavior, and minimize theft while delivering a positive customer experience.

Responsibilities include coordinating with law enforcement when needed, performing safety checks, and supporting emergency drills and staff training. A flexible schedule including weekends and evenings is required.

Qualifications

• High school diploma or GED required.
• 1-3 years of relevant customer service or security experience or training.
• Ability to communicate effectively and concisely, both orally and in writing.
• Must be able to work a flexible schedule, including weekends and evenings.
• Must have the ability to patrol on foot and respond quickly to incidents.
• Ability to operate library technology including Windows/Microsoft Office and other job-related equipment.

Responsibilities

• Patrols buildings and grounds, prevent theft and follow post orders.
• Use non-violent crisis intervention and de-escalation techniques.
• Greet customers, answer questions, participate in organizational initiatives/special events.
• Respond to and report safety hazards, incidents, including CCTV review.
• Ensure building is secure at closing and that staff and customers depart safely.
• Maintain professional appearance and report uniform needs.
• Carry equipment and report needs to Security management.
• Collaborate with law enforcement; file reports and appear in court as needed.
• Assist in emergency drills and training.
• Test and validate security equipment as needed.
• Assist with assisting physically challenged customers during entrances/exits.
• Render first aid in medical emergencies; contact medical professionals as appropriate.
• Document incidents in reporting software.
• Bring serious issues to management for awareness and resolution.
• Serve as on-call Officer or Dispatcher as needed.
• Perform additional duties as assigned.

Skills

Customer service

Security experience

Communication skills

Education

High school diploma or GED

Tools

OC pepper spray

Job description

Ohio Library Council is seeking a Security Officer to ensure a safe and secure environment across library facilities. You will patrol premises, handle disruptive behavior, and minimize theft while delivering a positive customer experience.

Responsibilities include coordinating with law enforcement when needed, performing safety checks, and supporting emergency drills and staff training. A flexible schedule including weekends and evenings is required.