Library Security & Community Support Officer

The Chronicle Of Higher Education, Inc.; San Jose (CA); On-site; USD 41,068 - 59,259; Full time

Benefits offered by this job

Benefits package

Job summary

San José State University seeks a Library Community Service Officer to protect patrons, staff, collections, and facilities at the Dr. Martin Luther King, Jr. Library. The officer reports to the Lead Library Community Service Officer and supports a safe, welcoming environment.

Responsibilities include enforcing library policies, responding to alarms, monitoring security systems, and assisting visitors and staff. Training is provided by the University Police Department after appointment.

Qualifications

• High School Diploma or Equivalent required.
• Valid California Driver's License required.
• Ability to learn San Jose State University and City of San Jose rules and regulations.
• Ability to prepare clear and concise reports.
• Strong written and oral communication skills.
• Ability to deal tactfully with a diverse population.
• Ability to act calmly in emergencies.
• Ability to operate security hardware and systems.
• Ability to use a handheld radio and alarms.

Responsibilities

• Encourage compliance with library policies.
• Report hazards and potential criminal activity.
• Provide assistance to patrons and staff as requested.
• Respond to alarms and other calls for service.
• Write police reports.
• Monitor CCTV screens and security systems.
• Provide information to patrons visiting the library.
• Create a professional atmosphere that deters crime.

Skills

Policy enforcement

Patrol and surveillance

Report writing

Customer service

Emergency response

Communications

Public safety equipment

Driver's license

Education

High School Diploma or Equivalent

Job description

San José State University seeks a Library Community Service Officer to protect patrons, staff, collections, and facilities at the Dr. Martin Luther King, Jr. Library. The officer reports to the Lead Library Community Service Officer and supports a safe, welcoming environment.

Responsibilities include enforcing library policies, responding to alarms, monitoring security systems, and assisting visitors and staff. Training is provided by the University Police Department after appointment.