Library Community Service Officer (Part-Time)

The California State University; California (MO); On-site; USD 25,997 - 56,279; Part time

Benefits offered by this job

Comprehensive benefits package

Job summary

The California State University is seeking a part-time Library Community Service Officer to ensure a safe environment at the library. This role involves monitoring security systems, reporting hazards, and assisting patrons. A high school diploma is required, along with strong communication skills and the ability to remain calm in emergencies. The position offers a monthly pay range of $2,329.50 to $5,043, depending on experience and placement. A valid driver's license is necessary for this role.

Qualifications

• Ability to write clear and concise reports.
• Must possess a valid California Driver’s license.
• Ability to monitor CCTV screens for extended periods.

Responsibilities

• Provide a safe environment for library patrons.
• Monitor Integrated Security Systems and Alarms.
• Respond to alarms and calls for service.

Skills

Strong written and oral communication skills

Ability to deal tactfully with a wide range of people

Ability to act calmly in emergency situations

Knowledge of public safety related equipment

Education

High School Diploma or Equivalent

Tools

CCTV systems

Handheld radio communication system

Job description

Library Community Service Officer (Part-Time)

Apply now Job no: 553084
Work type: Staff
Location: San José
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Part Time, Safety, On-site (work in-person at business location)

This is a part-time, benefited position.

The Library Community Service Officer reports to and receives supervision from the Lead Library Security Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library.

Key Responsibilities

• Encourage compliance with library policies
• Report suspected hazards and criminal behavior
• Provide assistance to patrons and staff as requested
• Respond to alarms and other calls for service
• Write police reports
• Respond to alarms from theft detection devices
• Provide information to patrons coming to the library
• Create a professional atmosphere that both comforts patrons and deters criminal activity
• Monitor Integrated Security System and Alarms
• Monitor Elevator Command Computer System
• Operate Radio Base Station for Security Officers and UPD

After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department.

The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment.

The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments.

Knowledge, Skills & Abilities

• Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations
• Ability to understand and apply local, state, and federal laws.
• Knowledge of or the ability to learn to use applicable public safety related equipment and systems.
• Ability to prepare clear and concise reports.
• Strong written and oral communication skills.
• Ability to deal tactfully and effectively with a wide range of people.
• Ability to act calmly and rationally in emergency situations.
• Ability to understand and operate a computer card key badging station.
• Ability to understand and operate an InfoGraphics Alarms system.
• Ability to learn Police 10 code.
• Ability to use handheld radio communication system.
• Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment.
• Ability to act calmly and rationally in emergency situations.
• Ability to monitor CCTV screens for extended periods.
• Must possess a valid California Driver’s license.
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

• High School Diploma or Equivalent

License

A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.

Preferred Qualifications

• Six month previous police/security/military law enforcement training and/or experience
• Library Security experience
• Customer Service experience

Compensation

Classification: Community Service Specialist I

Anticipated Hiring Range: $2,329.50/month (Part-Time) (Step 16)

Hiring Range: $3,461/month - $5,043/month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing athttps://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email [e-mail] .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing athttps://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email [e-mail] .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: Nov 10 2025 Pacific Standard Time
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