Library Reference & Programs Assistant

Illinois; Peoria, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Peoria Public Library in Peoria, IL is seeking an Information Desk Associate to provide excellent reference and readers advisory service and to assist with programming and collection maintenance. You will support patrons in person, online, and by phone, ensuring high-quality customer service.

The role involves light daily duties such as shelving, assisting with newsletters, and outreach activities, with opportunities to participate in workshops and community events.

Qualifications

• Bachelor’s degree required.
• Previous library experience preferred.

Responsibilities

• Staff the Information Desk and provide reference and readers advisory service.
• Assist patrons with using the library and its materials.
• Assist with collection maintenance and ordering.
• Perform circulation duties and issue library cards.
• Develop and present programs for teens, Summer Reading, story hours, tours, and class visits.
• Assist with shelving, weeding, and display mounting.
• Prepare content for newsletters and bibliographies.
• Represent the library in the community and professional organizations.
• Attend meetings and workshops to stay informed.

Skills

Customer service

Reference services

Communication skills

Program development

Teamwork

Education

Bachelor’s degree

Tools

Library computers

Office machines

Job description

Peoria Public Library in Peoria, IL is seeking an Information Desk Associate to provide excellent reference and readers advisory service and to assist with programming and collection maintenance. You will support patrons in person, online, and by phone, ensuring high-quality customer service.

The role involves light daily duties such as shelving, assisting with newsletters, and outreach activities, with opportunities to participate in workshops and community events.