Library Programs & Patron Services Assistant

Southwestern Michigan College; Dowagiac (MI); On-site; USD 29,000 - 42,000; Full time

Job summary

Southwestern Michigan College is seeking a Library Assistant to support daily library operations by assisting patrons, organizing materials, and providing clerical support. The role involves assisting with library programming, basic technology help, shelving items, processing new materials, handling overdue notices and fines, and helping at the Information Hub.

This position requires excellent customer service, attention to detail, and the ability to work as part of a busy team.

Qualifications

• Previous experience in a library.
• A minimum of one-year customer service experience or a combination of education and experience commensurate with the duties and responsibilities of this position.

Responsibilities

• Assist in library programming and events
• Provide basic support for library computers, printers and other technology resources
• Shelve returned items, conduct regular shelf reading and assist with processing new materials
• Assist with patron overdues, notices and fines correspondence
• Assist at the Information Hub
• The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.

Skills

Library experience

Customer service

Job description

Southwestern Michigan College is seeking a Library Assistant to support daily library operations by assisting patrons, organizing materials, and providing clerical support. The role involves assisting with library programming, basic technology help, shelving items, processing new materials, handling overdue notices and fines, and helping at the Information Hub.

This position requires excellent customer service, attention to detail, and the ability to work as part of a busy team.