Patron-Focused Library Assistant (Part-Time)

Paylocity; Portage (MI); On-site; USD 22,000 - 25,000; Part time

Job summary

Portage District Library is seeking a part-time Library Assistant to perform routine customer service and clerical tasks at the Checkout Desk and kiosks. The role involves helping patrons with memberships, policies, donations, and navigating library technology, including MeLCat and Sirsi Dynix.

Responsibilities include shelving and organizing materials, assisting with curbside services, and supporting room bookings.

Qualifications

• Ability to communicate effectively in written and oral formats.
• Ability to add, subtract, multiply, and divide using whole numbers and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to handle problems and make decisions involving several concrete variables in standardized situations.
• Ability to function independently, have a flexible nature and the ability to work effectively with patrons, co-workers and others.
• Ability to perform work in a highly detailed manner.
• Ability to operate a multi-line telephone system.
• Ability to handle multiple projects and assign priorities.
• Must be able to read, write, speak, hear, and understand English.
• Must be able to operate a computer or other device using a Windows operating system.
• Ability to operate a variety of library and office equipment including printer, FAX, copier, paper folder, and postage meter.
• Visual acuity and physical skills necessary to retrieve library materials and lift up to 40 pounds.

Responsibilities

• Provide customer support at the Checkout Desk and assist patrons.
• Explain memberships, policies, and donation processes to patrons.
• Assist with self-checkouts, library apps, and general technology support.
• Sort, check in/out items, and return materials to shelves and different areas.
• Assist with meeting room bookings and curbside services.

Skills

Customer service

Cash handling

Clerical tasks

Windows operating system

Library software

Multi-line phone

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Sirsi Dynix

MeLCat

Portage District Library app

Job description

Portage District Library is seeking a part-time Library Assistant to perform routine customer service and clerical tasks at the Checkout Desk and kiosks. The role involves helping patrons with memberships, policies, donations, and navigating library technology, including MeLCat and Sirsi Dynix.

Responsibilities include shelving and organizing materials, assisting with curbside services, and supporting room bookings.