Library Information Access & Facilities Assistant

Dartmouth College; Hanover (NH); On-site; USD 3,171,000 - 3,641,000; Full time

Job summary

The Information Access and Building Operations Assistant at Dartmouth College in Hanover, NH plays a key frontline role in the Libraries, delivering exceptional customer service while supporting facilities operations at Baker-Berry Library.

Reporting to the Head of Facilities, Access and Delivery Services, this onsite position handles scheduling, maintenance coordination, and collaboration with staff and contractors to maintain clean, functional spaces.

Qualifications

• Bachelor's degree plus 3+ years of position-relevant experience
• Strong service orientation and excellent communication with the community, including faculty, students, staff, the public, and facilities-related contractors
• Demonstrated ability to organize work efficiently and set and modify work priorities as needed
• Work collaboratively in a team-based environment
• Ability to lift and carry up to 50 lbs
• Computer proficiency, including essential Microsoft software applications

Responsibilities

• Staff public service desks, providing frontline customer service.
• Assist with scheduling and facilitating maintenance of buildings, spaces, and grounds.
• Coordinate custodial services to maintain high level of facility cleanliness.
• Triage questions from campus partners and contractors in the absence of the Head of Facilities, Access and Delivery Services.
• Participate on university committees and engage in ongoing professional development.
• Demonstrate professionalism and collegiality appropriate to a welcoming environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Time management

Teamwork

Physical stamina

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Information Access and Building Operations Assistant at Dartmouth College in Hanover, NH plays a key frontline role in the Libraries, delivering exceptional customer service while supporting facilities operations at Baker-Berry Library.

Reporting to the Head of Facilities, Access and Delivery Services, this onsite position handles scheduling, maintenance coordination, and collaboration with staff and contractors to maintain clean, functional spaces.