Library Customer Experience Associate

seekonk; Seekonk (MA); On-site; USD 26,174 - 27,552; Part time

Job summary

Seekonk is seeking a Library Customer Services Associate to connect with patrons and assist with library services. Responsibilities include checking out materials, issuing library cards, and providing technology support. Ideal candidates are friendly and able to thrive in a dynamic environment.

This part-time role offers 12–19 hours per week at an hourly rate of $19.46. Candidates must have a high school diploma or equivalent and be ready to deliver excellent customer service.

Qualifications

• Must have a high school diploma or equivalent.
• Comfort using a cash register and basic computer tools.
• Excellent customer service and interpersonal skills.

Responsibilities

• Help patrons check out, renew, and request materials.
• Issue library cards and maintain user records.
• Assist with technology.

Skills

Customer-first attitude

Excellent communication skills

Teamwork

Basic computer tools

Education

High school diploma or equivalent

Tools

Windows

SIRSI/Dynix system

SAILS network

Job description

Seekonk is seeking a Library Customer Services Associate to connect with patrons and assist with library services. Responsibilities include checking out materials, issuing library cards, and providing technology support. Ideal candidates are friendly and able to thrive in a dynamic environment.

This part-time role offers 12–19 hours per week at an hourly rate of $19.46. Candidates must have a high school diploma or equivalent and be ready to deliver excellent customer service.