Part-Time Library Assistant - Customer-Centric TechSavvy

York County Libraries; Hellam Township, Northern (PA, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

York County Libraries' Kreutz Creek Library is seeking a Library Assistant to help diverse customers access resources. The role involves in-person, phone, and email assistance, checking in/out materials, shelving, and basic member record maintenance.

Part-time, 18-22 hours weekly with a varied schedule including Mondays and Wednesdays and some Saturdays. Must be a team player with strong communication and computer skills and a customer-service mindset.

Qualifications

• High school diploma or equivalent required; college experience preferred.
• Computer proficiency and customer service experience required; library experience preferred.

Responsibilities

• Checks in/out library materials using the ILS system and collects fees.
• Directly assists library members in person, by phone or email.
• Creates/updates member records and helps with shelving and opening/closing duties.
• Assists patrons with locating physical and digital resources and databases.
• Supports volunteers and performs research-related tasks as needed.

Skills

Customer service

Team player

Communication skills

Computer proficiency

Research help

Education

High school diploma or equivalent

Tools

ILS database

OPAC

eBooks

Job description

York County Libraries' Kreutz Creek Library is seeking a Library Assistant to help diverse customers access resources. The role involves in-person, phone, and email assistance, checking in/out materials, shelving, and basic member record maintenance.

Part-time, 18-22 hours weekly with a varied schedule including Mondays and Wednesdays and some Saturdays. Must be a team player with strong communication and computer skills and a customer-service mindset.