Library Circulation & Technical Services Supervisor

State

Agawam (MA)

On-site

USD 48,000 - 57,000

Full time

14 days+

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Job summary

Agawam Public Library seeks a Library Associate for Circulation and Technical Services in Agawam, MA. The role requires directing circulation operations and supporting cataloging, acquisition, and processing with a high level of professional expertise.

Under supervision, you will supervise senior clerks, train staff, and ensure confidentiality of library records while delivering outstanding customer service across morning, afternoon, evening, and Saturday shifts.

Qualifications

Four-year college degree required, with some library science coursework.
Considerable pre-professional librarian experience.
Strong customer service and patron-focused attitude.
Desktop publishing and video editing experience preferred.
Knowledge of modern library science principles and methods.

Responsibilities

Provides superior customer service and patron-focused solutions to library services.
Manages library circulation services, including supervision of circulation activities on a day-to-day basis.
Supervises and trains circulation staff and volunteers, and handles employee concerns and problems.
Performs all functions related to circulation of library materials, including checking materials in/out, collecting fees and registration of new patrons.
Develops, coordinates and interprets system-wide circulation policies and procedures.
Evaluates circulation operation procedures and makes adjustments as needed to improve efficiency.
Interprets circulation services/policies for the public, handles patron relations concerning circulation activities.
Assists at Information Desk as necessary. Attends professional meetings and conferences.
Performs related work as required.