Circulation Library Assistant-PT

Town of East Longmeadow; East Longmeadow (MA); On-site; USD 29,030,000 - 38,096,000; Part time

Job summary

The Town of East Longmeadow Public Library is hiring a Circulation Library Assistant for part-time positions in East Longmeadow. The role supports patron services, handles circulation desk duties, and helps operate the library's systems, including holds and loans.

Two shifts are available Tuesday–Saturday and Monday–Friday with an evening shift; a weekend rotation is included. The position offers hourly pay in a defined range and requires a high school diploma with 1–3 years of administrative

Qualifications

• High School Diploma or equivalent; 1–3 years of admin experience, municipal setting preferred.
• Experience with circulation desk tasks and patron account management.

Responsibilities

• Provide courteous circulation services to all library users.
• Process items, charge/discharge materials, and register borrowers.
• Place holds, manage inter-library loans, notices for overdue items.
• Assist with returns, shelving, repairs, and daily opening/closing tasks.

Skills

Customer service

Patron support

Administrative tasks

Education

High School Diploma

Tools

Evergreen ILS

Job description

Circulation Library Assistant – Part Time (2 Positions) East Longmeadow

Public Library Union: UPSEU Clerical, Part Time, 21 hours/week

Schedules: Tuesday – Saturday with an evening shift, Monday – Friday with an evening shift and a Saturday rotation

Hourly Range: Grade A, Step 4 – Step 15; $19.2980 – $25.3243

This job posting will be open for not less than two (2) weeks and, and if needed will remain open until a finalist has been selected.

Position Summary

This position is responsible for providing customer service to patrons relating to the circulation of library materials and the daily operation of the circulation department or technical services department. Reports to Circulation Supervisor.

Essential Job Functions

Provides courteous and efficient circulation services to all library users. Processes library items including charging and discharging materials. Registers new borrowers and updates patron records. Places holds on items using integrated library system software, such as Evergreen. Processes inter‑library loans and donations and reconciles payments owed by patrons. Assists patrons in locating library materials and in the use of all library services. Processes and sends out notices for overdue materials in a timely manner. Processes reserved materials and system‑wide holds requests; processes delivered materials, completes paperwork and notifies patrons. Sorts and re‑shelves materials. Makes basic repairs to materials. Processes magazines, coordinates homebound program, and/or updates internal promotional slides on a regular basis. Prepares library for opening and closing, including emptying book drop, turning on or off computers, and other related tasks. Performs other similar or related duties as required or assigned by the Library Director or a department supervisor.

Education, Skills & Experience

High School Diploma or equivalent and from one to up to three years of experience in a responsible administrative position, preferably in a municipal setting, or any equivalent combination of education and experience.

A complete position description may be obtained by contacting the Human Resources Department.