Part-Time Library Assistant: Serials & Service

Community College of Philadelphia

Philadelphia (Philadelphia County)

On-site

USD 21,000 - 28,000

Part time

3 days ago

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Job summary

Community College of Philadelphia is seeking a Library Assistant I (Part Time) to deliver excellent customer service and support library operations on the Main campus. The role includes circulation tasks, serials maintenance, and user assistance, with evening and weekend hours as published.

The position requires a high school diploma or GED, 1 year of customer service experience, and familiarity with library systems.

Qualifications

High school graduate or GED required; degrees from regionally accredited institutions acceptable.
At least 1 year of direct-contact customer service experience.
At least 1 year library experience, preferably in an automated public or college library.
Familiarity with ILS and understanding of OPAC relationships.
Proficiency in MS Word and Excel, ILS, and Outlook.
Strong customer service, communication, and teamwork skills.
Ability to work independently and as part of a team; use good judgment.
Ability to stand for prolonged periods and handle shelving tasks.

Responsibilities

Provide outstanding customer service to students, faculty, staff and patrons regarding circulation policies.
Maintain accurate placement of books and magazines per weekly shelf readings.
Answer telephone inquiries and gather information for responses.
Assist the serials Librarian with maintenance of print and electronic serials collections.
Create and maintain serial holdings records in multiple systems.
Assist with annual renewal review of serials holdings records.
Maintain proficiency in library systems including ILS, Serials, Word, Excel, and Outlook.
Communicate library policies and procedures to users; provide training to student workers.
Other duties as assigned.