Library Assistant — Learning Space & Maker Tech

HKU Careers; Indiana (PA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

Gratuity at contract end

Job summary

HKU Careers’ University Libraries invites applications for a Library Assistant (Learning Space and Lending Services). You will support daily operations across Learning Space and Lending Services, assist users, manage circulation, and help with maker space activities and events.

The role requires flexibility to work across branches, including evenings and weekends. Candidates should have English and Chinese language skills, and familiarity with Maker Space technologies and AV systems.

Qualifications

• 5 passes in HKCEE including English OR HKDSEE Level 2 in 5 subjects including English.
• Preferably a recognized certificate in Library Assistant training or Digital Library / Information Management.
• Prior experience in library operations, counter service, or customer service is an advantage.
• Good command of English and Chinese, including Putonghua.
• Basic knowledge of PCs, Microsoft Office and general computer applications.
• Familiarity with Maker Space technologies, audio-visual systems, or AR/VR applications would be a plus.

Responsibilities

• Perform front-line circulation functions, inter-library loan processing, patron registration, and membership management.
• Provide front-desk assistance and general customer service to library patrons.
• Assist with shelf arrangement, stack maintenance, and facilities management.
• Manage daily operations in the Maker Space and provide technical, media, and venue support.
• Collaborate on setup, operation, and maintenance of AR/VR applications and multimedia technologies.
• Provide technical and logistical support for library events, projects, and activities.
• Work across different library branches and undertake shift duties, including evenings, weekends and public holidays.

Skills

Customer service

Adaptability

Problem solving

Teamwork

Flexibility

Education

HKCEE/HKDSEE English passes

Tools

PCs & MS Office

Job description

HKU Careers’ University Libraries invites applications for a Library Assistant (Learning Space and Lending Services). You will support daily operations across Learning Space and Lending Services, assist users, manage circulation, and help with maker space activities and events.

The role requires flexibility to work across branches, including evenings and weekends. Candidates should have English and Chinese language skills, and familiarity with Maker Space technologies and AV systems.