Library Assistant

Hancock County Public Library; Greenfield (IN); Vor Ort; USD 18.000 - 27.000; Vollzeit

Zusammenfassung

Hancock County Public Library in Greenfield, IN is seeking a friendly team member to perform circulation and clerical duties, assisting patrons and managing library materials.

The role requires basic computer literacy, familiarity with an ILS system, and a commitment to accurate cash handling and daily transactions. A high school diploma or HSE is required, and a valid U.S. driver's license is preferred.

Qualifikationen

• High school diploma or HSE required.
• Valid U.S. driver's license preferred.
• Experience in customer service and cash handling desired.
• Basic computer skills and familiarity with library systems.

Aufgaben

• Greet and assist patrons using the ILS to circulate materials.
• Perform patron services: reservations, program sign-ups, and card renewals.
• Answer patron questions and collect fines on overdue accounts.
• Answer phone calls and direct inquiries to the appropriate party.
• Maintain organized materials, shelving, and dusting as needed.
• Attend staff meetings; may take meeting minutes.

Kenntnisse

Patron service

Cash handling

Communication skills

Organizational skills

Ausbildung

High school diploma or HSE

Tools

Microsoft Office

RFID

Sorting equipment

Jobbeschreibung

Pay starting at $13.00/hour. Sunday pay 19.50/hour

Rotating Weekend Schedule: Fri 8-1 or 1-6 alternating with one weekend every 4th week, Sat 8-5 and Sun 12-4

Summary:

This position is primarily responsible for performing circulation and clerical functions to serve the library’s patrons in a friendly manner and to maintain circulation of the library’s various materials.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets and assists patrons in meeting their needs during their visit to the Library, including utilizing the ILS system to circulate outgoing materials and check in incoming materials.
• Performs other patron services including basic computer searches for materials, putting items on reserve, signing patrons up for programs, and registering patrons for new or renewed library cards.
• Answers any patron account-related questions and collects fines on overdue accounts.
• Answers phone calls to address questions or direct to the appropriate party.
• Maintains a positive and friendly attitude when dealing with the public.
• Performs functions to keep library materials organized, including arranging books on carts for proper shelving, securing items in cases, shelving, shelf reading and periodic dusting of shelves.
• Attends staff and department meetings; may take meeting minutes.
• Performs other functions assigned to position to ensure effective and smooth continuity of operations and transactions in the best interest of the library.

ACCOUNTABILITY:

Is responsible for accurate handling of payment transactions and maintains confidentiality.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

EDUCATION, EXPERIENCE AND CERTIFICATION:

High school diploma or High School Equivalency (HSE). Must have a valid U.S. driver’s license.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of: Microsoft Office Suite 2013 or newer; Comfortable with the IE, Firefox and Chrome as well as basic knowledge of email; Basic computer troubleshooting skills are a plus; Mobile Devices including eReaders and basic RFID and material sorting equipment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is regularly required to talk or listen and to use hands to finger, handle, or feel.
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds.
• The employee will frequently move book carts up to 300 pounds.

WORK ENVIRONMENT:

The work environment is a general office/library environment.

This is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive list of duties, responsibilities and requirements.