Library Assistant I - Patron Services & Research Tools

University-of-Louisville; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

The University of Louisville library invites a Library Assistant I to help patrons at the public service desk, assist with accessing databases, and handle inquiries via email and phone. You will issue library cards, guide users on computers, and ensure scanners and copiers work properly.

Responsibilities include maintaining patron records and supporting interlibrary loan services, with a schedule that covers multiple weekday and weekend shifts. This is a full-time, regular position.

Qualifications

• One year of college study in liberal arts, business, computer/information science or related field.
• Two years of related experience preferred.
• Experience with ILLiad, WorldShare Management System (WMS) or PubMed.

Responsibilities

• Assist library patrons at the public service desk and aid in accessing research databases and online information tools.
• Handle inquiries via email and telephone and issue library cards.
• Instruct in-person patrons on computers, scanners and copiers and ensure equipment is functioning.
• Maintain patron records and provide interlibrary loan services.

Skills

Customer focus

Teamwork

Coaching & mentoring

Education

One year of college study in liberal arts, business, computer/information science or related field

Tools

ILLiad

WorldShare Management System (WMS)

PubMed

Job description

The University of Louisville library invites a Library Assistant I to help patrons at the public service desk, assist with accessing databases, and handle inquiries via email and phone. You will issue library cards, guide users on computers, and ensure scanners and copiers work properly.

Responsibilities include maintaining patron records and supporting interlibrary loan services, with a schedule that covers multiple weekday and weekend shifts. This is a full-time, regular position.