Library Assistant I: Part-Time Patron Services & Programs

Alamance County Government; North Carolina; On-site; USD 17,000 - 22,000; Part time

Job summary

Alamance County Public Library is seeking a part‑time Information Assistant to support patron reading needs and reference interactions at May Memorial Public Library and branches. You will assist with circulation, reader advisory, and program support, while maintaining a welcoming, courteous environment for diverse patrons.

The role requires one evening per week and weekend rotation, a high school diploma, and at least one year of customer service experience. Bilingual abilities are a plus.

Qualifications

• High school diploma required; some college preferred.
• One year of customer service experience required.
• Bilingual (Spanish) is preferred
• Flexibility in scheduling is required

Responsibilities

• Promote ACPL’s values and mission.
• Follow and enforce established library policies and procedures.
• Work all public service desks at May Memorial Public Library and other branches as needed.
• Assist with the maintenance of library collections.
• Assist patrons through reference interactions, reader advisory inquiries and in the use of technology and online resources.
• Work with the Branch Manager in developing, promoting, and presenting programs for adults reflective of the community demographic and patron interest.
• Increase skills and knowledge through professional reading, workshops and webinars.
• Make new library cards for patrons.
• Help patrons locate items (in our library or at a branch)

Skills

Customer service

Communication skills

Bilingual Spanish

Microsoft Office

Reference desk

Education

High school diploma

Some college preferred

Tools

ILS systems

Electronic resources

Internet searching

Job description

Alamance County Public Library is seeking a part‑time Information Assistant to support patron reading needs and reference interactions at May Memorial Public Library and branches. You will assist with circulation, reader advisory, and program support, while maintaining a welcoming, courteous environment for diverse patrons.

The role requires one evening per week and weekend rotation, a high school diploma, and at least one year of customer service experience. Bilingual abilities are a plus.