Library Access Services Technician II

Eastern New Mexico University; Portales (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Eastern New Mexico University is seeking a Library Technical Assistant II - Access Services to support circulation, reserves, interlibrary loan, and document delivery. The role includes training student workers, handling holds and overdue notices, and maintaining reserves services.

Responsibilities include coordinating schedules, communicating with libraries, and ensuring service desk coverage. The position requires a proactive, team-oriented candidate with strong attention to detail and

Qualifications

• High school diploma or equivalent is required.
• Preferred: library tech experience in access services.
• Experience with ILL systems like ILLiad/Tipasa and OCLC WorldShare is good.

Responsibilities

• Respond to requests for physical and electronic copies of library materials.
• Process interlibrary loan requests and management of deliveries.
• Supervise access services student workers and coordinate shifts.
• Assist with hold and overdue notices and reserves services.

Skills

Interlibrary loan

Circulation

Document delivery

Team supervision

Office software

Education

High school diploma

Tools

ILLiad/Tipasa

OCLC WorldShare

Microsoft Office

Job description

Eastern New Mexico University is seeking a Library Technical Assistant II - Access Services to support circulation, reserves, interlibrary loan, and document delivery. The role includes training student workers, handling holds and overdue notices, and maintaining reserves services.

Responsibilities include coordinating schedules, communicating with libraries, and ensuring service desk coverage. The position requires a proactive, team-oriented candidate with strong attention to detail and