Liaison-Referral Services Post Acute

Indiana University Health; Indianapolis (IN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Indiana University Health is seeking a role that primarily works remotely with occasional on-site days at IU Health Methodist Hospital. The position supports post-acute referrals and serves as a liaison between Throughput Services and post-acute facilities to ensure timely communication and patient care.

Responsibilities include coordinating with state networks, sharing information with caregivers, and managing tasks in a fast-paced clinical environment.

Qualifications

• High School Diploma/GED required.
• 3–5 years of relevant experience.
• Knowledge of payor practices and/or guidelines.
• Experience in a clinical setting and familiarity with medical vocabulary.
• Experience managing and prioritizing multiple tasks under time-sensitive situations.
• Experience working with diverse populations of customers and clinicians.
• Experience with databases or spreadsheets.

Responsibilities

• Facilitate post-acute referrals to statewide home care agencies or extended care facilities.
• Act as a liaison between Throughput Services and post-acute facilities to communicate patient/family needs.
• Collaborate with Care Alliance Services network providers to establish timely services with minimal impact to patient care.

Skills

Multitasking

Clinical experience

Medical terminology

Databases

Spreadsheets

Education

High School Diploma/GED

Tools

Databases

Spreadsheets

Job description

Position Details

Status: Full-time, 40 hours per week.

Schedule: Team member can choose to either work Monday - Friday (Optional) or Tuesday - Saturday (Highly preferred).

Shift Hours: 8:00 AM - 4:30 PM

Location: Remote/Hybrid. IU Health Methodist Hospital

Position Summary

This position is primarily remote with an on-site requirement for 1-2 days per month.

This position exists to facilitate post-acute referrals to statewide home care agencies or extended care facilities. The position will be a liaison between Throughput Services and the post-acute facilities, ensuring that patient/family needs are communicated in a timely and efficient manner. This position will work closely with agencies in and out of the Care Alliance Services network of quality providers to ensure services are established with minimal delay or impact to patient care.

Position Requirements

• High School Diploma/GED is required.
• Requires 3-5 years of relevant experience.
• Requires knowledge of payor practices and/or guidelines.
• Requires experience in a clinical setting and familiarity with medical vocabulary.
• Requires experience managing and prioritizing multiple tasks under critical and/or time -sensitive situations.
• Requires experience working with a widely diverse population of customers and clinicians.
• Requires experience with databases or spreadsheets.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.