Liaison-Referral Services Post Acute

IU Health; Indianapolis (IN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

IU Health Methodist Hospital is seeking a liaison for post-acute referrals with remote/hybrid work flexibility. The role focuses on coordinating statewide home care and extended care facilities, ensuring timely communication between Throughput Services and post-acute partners.

The position requires clinical experience, familiarity with medical vocabulary, and strong multitasking abilities to manage time-sensitive tasks across diverse clinical teams.

Qualifications

• Requires experience in a clinical setting and familiarity with medical vocabulary.
• Requires experience managing and prioritizing multiple tasks under critical and/or time-sensitive situations.
• Requires experience working with a widely diverse population of customers and clinicians.
• Requires experience with databases or spreadsheets.

Responsibilities

• Facilitate post-acute referrals to statewide home care agencies or extended care facilities.
• Act as liaison between Throughput Services and post-acute facilities to communicate patient/family needs.
• Collaborate with Care Alliance Services network providers to ensure timely services are established.

Skills

Communication

Time management

Multitasking

Customer service

Education

High School Diploma/GED

Tools

Databases

Spreadsheets

Job description

Overview

Position Details:

Status: Full-time, 40 hours per week.

Schedule: Team member can choose to either work Monday - Friday (Optional) or Tuesday - Saturday (Highly preferred).

Shift Hours: 8:00 AM - 4:30 PM

Location: Remote/Hybrid. IU Health Methodist Hospital

Position Summary:

This position is primarily remote with an on-site requirement for 1-2 days per month.

This position exists to facilitate post-acute referrals to statewide home care agencies or extended care facilities. The position will be a liaison between Throughput Services and the post-acute facilities, ensuring that patient/family needs are communicated in a timely and efficient manner. This position will work closely with agencies in and out of the Care Alliance Services network of quality providers to ensure services are established with minimal delay or impact to patient care.

Position Requirements:

• High School Diploma/GED is required.
• Requires 3-5 years of relevant experience.
• Requires knowledge of payor practices and/or guidelines.
• Requires experience in a clinical setting and familiarity with medical vocabulary.
• Requires experience managing and prioritizing multiple tasks under critical and/or time -sensitive situations.
• Requires experience working with a widely diverse population of customers and clinicians.
• Requires experience with databases or spreadsheets.