Liability Claims Associate I - Multi-Line (Hybrid)

CCMSI; Scottsdale (AZ); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

4 weeks PTO with accrual

10 paid holidays

Comprehensive benefits

401(k) and ESOP

Career growth & advancement

Team-based culture

Job summary

CCMSI in Scottsdale, AZ is seeking a Multi-Line Claim Representative I to handle investigation and adjustment of assigned multi-line liability claims. The role offers a path to advanced levels and pays within the stated salary range.

You will work hybrid after training and collaborate with teams to deliver high-quality claim services. The ideal candidate has at least 3+ years in multi-line claims, strong communication, and the ability to work independently in a fast-paced environment.

Qualifications

• 3+ years of multi-line claim experience or related insurance experience.
• Experience handling Property Damage claims.
• Excellent verbal and written communication skills.
• Strong organizational, coordination, and prioritization abilities.
• Self-motivated with ability to work independently with minimal supervision.
• Flexible, proactive, and adaptable in a fast-paced environment.
• Maintains discretion and confidentiality.
• Team player with reliable attendance during client service hours.
• Clear and professional communication with stakeholders.

Responsibilities

• Investigate and adjust multi-line liability claims per CCMSI procedures.
• Review medical/legal invoices and negotiate disputed bills.
• Authorize and pay claims within settlement authority.
• Negotiate settlements with claimants/attorneys with client authorization.
• Assist in defense attorney selection and supervision.
• Assess subrogation claims for resolution.
• Prepare reports detailing claims, payments and reserves.
• Provide reports and monitor files for excess insurers.
• Ensure compliance with service commitments and deliver quality service.

Skills

Multi-line claims

Property damage claims

Verbal & written comms

Organization & prioritization

Independent work

Flexibility

Collaboration

Discretion & confidentiality

Education

Bachelor’s degree in Risk Management or Insurance

Job description

CCMSI in Scottsdale, AZ is seeking a Multi-Line Claim Representative I to handle investigation and adjustment of assigned multi-line liability claims. The role offers a path to advanced levels and pays within the stated salary range.

You will work hybrid after training and collaborate with teams to deliver high-quality claim services. The ideal candidate has at least 3+ years in multi-line claims, strong communication, and the ability to work independently in a fast-paced environment.