Liability Adjuster Trainee

GoAuto Insurance; Baton Rouge (LA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar match up

Medical, dental & vision insurance (in

Company-paid life insurance

Disability coverage

Wellness programs

Flexible Spending Accounts

Paid time off

Paid holidays

Referral program

Job summary

GoAuto Insurance invites you to start a rewarding claims career with a supportive, collaborative team in Louisiana. We provide in-depth training on property damage and insurance contracts so you can confidently adjust claims after completing training.

We offer competitive benefits, including 401(k) with match, comprehensive insurance, and ample paid time off, along with ongoing coaching to help you grow within a career you can build at GoAuto.

Qualifications

• 2 years of relevant work experience.
• Bachelor's degree preferred.
• Customer service and communication skills required.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Determine coverage and liability.
• Interview customers, claimants, and witnesses.
• Partner with appraisers/estimators to manage vehicle repairs.
• Negotiate with customers and other insurance carriers to resolve claims.
• Document activities in claim file notes clearly.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Time management

Education

Bachelor's degree

Job description

GoAuto Insurance has an excellent opportunity for individuals who want to begin a rewarding claims career at a growing company that will appreciate your dedication and passion. You will have the support of a collaborative team and ongoing coaching from leaders. We’ll also provide in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

About GoAuto Insurance

GoAuto is a family-oriented insurance provider headquartered in Louisiana, currently serving customers in Louisiana, Nevada, Ohio, Texas, Alabama, and Georgia. Our mission is simple: make auto insurance accessible and affordable for everyone.
When you join GoAuto, you’re not just starting a job—you’re building a career that makes a difference. We believe in the power of promises and the importance of values. That’s why we commit to:

• Treating you with decency and integrity
• Empowering you to make a positive impact
• Supporting you with a collaborative team
• Providing the tools and resources you need to succeed
• Recognizing and appreciating your contributions
• Welcoming you as a valued member of our GoAuto family

What You’ll Do

Duties & responsibilities (upon successful completion of training)

• Determine coverage and liability.
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers to resolve claims.
• Document activities in claim file notes in clear, complete & concise manner.

What We’re Looking For

Qualifications

• 2 years of relevant work experience
• Bachelor's degree preferred

Required Skills

• Customer service
• Ability to work in a fast-paced and changing environment
• Multitasking and time management skills
• Effective verbal and written communication skills.
• Computer Skills

Compensation

• $20.00/ hour (rate increase to 50K salary upon successful completion of training and obtaining Property & Casualty license.)

Benefits Include

• 401(k) with dollar-for-dollar match up to 4%
• Medical, dental & vision insurance (including free preventive care)
• Company-paid life insurance, short-term & long-term disability
• Wellness & mental health programs
• Flexible Spending Accounts (health & dependent care)
• Generous paid time off
• Paid Holidays (7.5 days)
• Referral program