Lexus Service Concierge — Guest Experience Champion

Lexus of Omaha; Omaha (NE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Comprehensive benefits

Training & development

Employee discounts

Educational reimbursement

Paid holidays

Job summary

Lexus of Omaha is seeking a Service Concierge to be the first contact for guests, creating an exceptional service experience. This entry-level position offers hands-on exposure to dealership operations and opportunities to grow into Sales, Service, and leadership roles.

Join a team that values curiosity, teamwork, and courageous decision-making, with market-leading benefits and development opportunities across multiple states. You belong at Lexus of Omaha!

Qualifications

• Must be at least 18 years old.
• Valid driver's license to operate a motor vehicle.

Responsibilities

• Deliver a first-class Lexus experience by welcoming guests and creating a positive first impression during every visit.
• Safely move, park, retrieve, and prepare guest vehicles throughout the service process.
• Partner with Service Advisors and Technicians to ensure vehicles are available, organized, and ready when needed.
• Assist with vehicle pick-up and delivery services, helping create a convenient and seamless ownership experience for guests.
• Communicate professionally with guests and team members while providing exceptional customer service.
• Maintain a clean, organized, and professional service drive that reflects the Lexus brand standards.
• Learn dealership operations while building the skills and experience needed for future career opportunities in Sales, Service, and Leadership.
• Contribute to a positive, team-oriented culture focused on guest satisfaction and continuous improvement.

Skills

Customer service

Communication

Job description

Lexus of Omaha is seeking a Service Concierge to be the first contact for guests, creating an exceptional service experience. This entry-level position offers hands-on exposure to dealership operations and opportunities to grow into Sales, Service, and leadership roles.

Join a team that values curiosity, teamwork, and courageous decision-making, with market-leading benefits and development opportunities across multiple states. You belong at Lexus of Omaha!