Level 3 Production Support Specialist

Modis; Kennesaw (GA); Hybrid; USD 89,544 - 96,432; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Job summary

A leading IT services provider is seeking an Application Support Specialist for their client in Kennesaw, GA. This mid-senior level contract position requires strong technical and analytical skills along with experience in production support and application monitoring. Candidates should be proficient in SQL, Linux scripting, and Java-related technologies. The role is onsite three days a week with competitive hourly rates and comprehensive benefits.

Qualifications

• 3-5+ years of IT experience in Production Support Services.
• 2+ years of development experience.
• Experience analyzing log data in Splunk.

Responsibilities

• Drive production triages and resolution of complex issues.
• Determine root cause of technical issues.
• Analyze Java Spring code and RESTful services.

Skills

Technical and analytical skills

SQL

Application performance monitoring tools

Linux scripting

Java Spring code analysis

Tools

Dynatrace

Splunk

Job description

Akkodis is seeking an Application Support Specialist for a contract position with our Fortune 500 banking client.

Rate: $65 - $70/hr W2. The rate may be negotiable based on experience, education, geographic location, and other factors.

Location: Kennesaw, GA - onsite 3 days a week

Details:

L3 Production Services member able to work independently and drive production triages along with resolution of complex issues. Strong technical and analytical skills required to determine root cause of technical issues. Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues. Experience writing SQL to query data required. Previous experience with an application performance monitoring tool (Dynatrace and Splunk) required. Must be able to run and execute Linux utility scripts written in bash, Powershell, etc. Must have previous experience analyzing root cause for complex technical incidents. Ability to analyze Java Spring code along with RESTful services strongly preferred.

Requirements:

• Overall 3-5+ years of IT experience in Production Support Services along with 2-4+ years in development.
• 3 or more years in Production Support, Production Monitoring, and/or related technical environment
• 2 or more years working in a Linux environment
• 2 or more years analyzing log data in Splunk
• 3 or more years performing root cause analyze of complex technical issues
• Experience with Dynatrace.
• 2 or more year of application development using Java and RESTful services.

Akkodis is an Equal Opportunity Employer/Veterans/Disabled.

Benefits include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industry: Banking