Level 2 NOC Engineer

Hamilton Barnes ?; Denver (CO); On-site; USD 73,000 - 115,000; Full time

Job summary

Hamilton Barnes is seeking a Network Operations Engineer II in Denver, CO to join a global-scale data centre environment. You will become a Tier 2 escalation point, owning complex network issues and driving incidents to resolution.

Responsibilities include troubleshooting large-scale data centre networks, across BGP, OSPF, MPLS, VLANs; monitoring with SolarWinds, Nagios, PRTG; configuring and maintaining changes; collaborating with engineering and DC teams; and contributing to automation and

Qualifications

• 5+ years of network operations experience.
• Strong routing and switching knowledge.
• Experience troubleshooting production network environments at scale.
• Strong analytical and problem-solving ability.
• Comfortable owning escalated incidents through to resolution.

Responsibilities

• Troubleshoot and support large-scale Data Centre networks.
• Act as the Tier 2 escalation point for critical incidents.
• Troubleshoot routers, switches, circuits, optics and cabling.
• Work across BGP, OSPF, MPLS, VLANs and IP transport networks.
• Respond to major incidents and support SEV processes.
• Monitor network performance and proactively identify issues.
• Work with engineering and Data Centre teams on maintenance.
• Maintain network changes, documentation and operational procedures.
• Network monitoring tools — SolarWinds, Nagios, PRTG or similar.
• Packet capture & traffic analysis

Skills

Routing & Switching

Network Troubleshooting

Production Networks

Documentation

Communication

Education

CCNP

JNCIP

ITIL v4

Tools

SolarWinds

Nagios

PRTG

Job description

Network Operations Engineer II | Denver, CO | $72,960–$115,200

Take your network engineering career into a global-scale Data Centre environment.

We’re working with a leading technology services organisation supporting large-scale, globally distributed data centre networks.

They’re looking for a Network Operations Engineer II to join the team as a key Tier 2 escalation point — taking ownership of complex network issues, driving incidents through to resolution and helping improve the way the network is operated.

The Role

• Troubleshoot and support large-scale Data Centre networks
• Act as the Tier 2 escalation point for critical incidents
• Troubleshoot routers, switches, circuits, optics and cabling
• Work across BGP, OSPF, MPLS, VLANs and IP transport networks
• Respond to major incidents and support SEV processes
• Monitor network performance and proactively identify issues
• Work with engineering and Data Centre teams on maintenance
• Maintain network changes, documentation and operational procedures
• Network monitoring tools — SolarWinds, Nagios, PRTG or similar
• Packet capture & traffic analysis

What We're Looking For

• 5+ years of network operations experience
• Strong routing and switching knowledge
• Experience troubleshooting production network environments at scale
• Strong analytical and problem-solving ability
• Comfortable owning escalated incidents through to resolution
• Excellent communication and documentation skills
• CCNP, JNCIP or ITIL v4 are advantageous

Why This Role?

• Client-site role in Denver, CO
• Work within a globally distributed Data Centre environment
• Tier 2 ownership rather than basic network monitoring
• Exposure to large-scale production infrastructure
• Opportunity to contribute to automation, monitoring and network optimisation
• Work alongside network engineering and Data Centre teams

If you're a strong Network Engineer who enjoys troubleshooting complex infrastructure and wants to work at genuine Data Centre scale, this is worth a conversation.