Level 2 Field Technician - Onsite Tech Expert

MSCCN

Pensacola (FL)

On-site

USD 26,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays
Paid time off
Paid parental leave
401(k)
FSA/HSA pre-tax benefits

Job summary

CompucomStaffing is seeking a Level 2 Field Technician in Pensacola, FL to join our client team. The role requires a valid license, clean MVR, and reliable transportation to perform field service duties on-site.

The position emphasizes strong customer service, attention to detail, and efficient problem-solving for hardware and warranty related issues, with experience in Apple, Dell, and ServiceNow being advantageous.

Qualifications

  • A+ certification preferred.
  • Apple experience preferred.
  • OEM Warranty support preferred.
  • Dell experience appreciated.
  • Breakfix Troubleshooting experience.
  • Experience providing white glove customer service.
  • Great attention to detail.
  • Strong time management skills.
  • ServiceNow experience is a plus.

Skills

Breakfix Troubleshooting
White glove customer service
Attention to detail
Time management

Education

A+ certification

Tools

Apple experience
OEM Warranty support
Dell experience
ServiceNow

Job description

CompucomStaffing is seeking a Level 2 Field Technician in Pensacola, FL to join our client team. The role requires a valid license, clean MVR, and reliable transportation to perform field service duties on-site.

The position emphasizes strong customer service, attention to detail, and efficient problem-solving for hardware and warranty related issues, with experience in Apple, Dell, and ServiceNow being advantageous.

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