Lending Specialist: Elevate Member Experience & Loans

American1cu; Jackson (MI); On-site; USD 64,747,000 - 75,768,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Responsible Time Off

Job summary

American 1 Credit Union is seeking a Lending Specialist for an onsite role in Jackson, MI. The position handles virtual lending applications, offers a broad knowledge of loan products, and delivers professional, timely lending experiences to members and dealer partners.

Strong communication is essential to assess member needs and promote products that support financial wellness. This role requires collaboration, accuracy, and adherence to privacy and regulatory standards.

Qualifications

• Experience with consumer lending products and credit union loan policies.
• 6 months as Member Service Specialist or similar role.
• Excellent communication and member engagement skills.

Responsibilities

• Process and support virtual lending applications with accuracy.
• Provide knowledgeable guidance on loan products to members and dealers.
• Engage members with a focus on financial wellness and solution fitting.
• Collaborate with team and other departments to fulfill member needs.
• Adhere to compliance, privacy, and policy requirements.

Skills

Vehicle loans

Home equity loans

Lending guidelines

Team collaboration

Education

High school diploma or GED

Job description

American 1 Credit Union is seeking a Lending Specialist for an onsite role in Jackson, MI. The position handles virtual lending applications, offers a broad knowledge of loan products, and delivers professional, timely lending experiences to members and dealer partners.

Strong communication is essential to assess member needs and promote products that support financial wellness. This role requires collaboration, accuracy, and adherence to privacy and regulatory standards.