Member Banking & Lending Specialist

American1cu; Battle Creek, Northern (MI, KY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

American 1 Credit Union is seeking a Personal Banker/Member Service Specialist to deliver exceptional member service through a broad range of banking transactions at the Battle Creek on-site branch. The role includes opening new memberships, handling lending processes, and providing guidance to help members achieve financial wellness.

The ideal candidate communicates well, works with the branch team, and maintains accurate records while following credit union policies and procedures.

Qualifications

• Deliver excellent member experience through banking transactions.
• Open new memberships and lending products.
• Follow procedures including BSA requirements and documentation.

Responsibilities

• Deliver excellent member experience through a wide range of credit union transactions.
• Open new memberships, lending, and related services.
• Process account activities, transfers, and loan applications with accuracy.
• Maintain records and follow credit union policies and procedures.
• Support branch team and provide courteous member service.

Skills

Customer service

Sales experience

Communication

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

American 1 Credit Union is seeking a Personal Banker/Member Service Specialist to deliver exceptional member service through a broad range of banking transactions at the Battle Creek on-site branch. The role includes opening new memberships, handling lending processes, and providing guidance to help members achieve financial wellness.

The ideal candidate communicates well, works with the branch team, and maintains accurate records while following credit union policies and procedures.