Lending & Resource Sharing Specialist

Massachusetts Institute of Technology; Cambridge (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

Massachusetts Institute of Technology Libraries is seeking a Resource Sharing Associate Lending. The role supports Interlibrary Lending, Borrowing, and BorrowDirect services under the Resource Sharing Manager.

Responsibilities include processing requests, scanning materials, troubleshooting library systems, and assisting patrons and partner institutions. The position is full-time (35 hrs/wk), Monday–Friday, with a union contract under AFSCME Council 93.

Qualifications

• High school diploma or equivalent with two years of relevant experience.
• Familiarity with library catalogs and business software.
• Strong communication, customer service, organizational and problem-solving skills.
• Ability to learn new technologies, manage priorities, meet deadlines, and work independently and collaboratively.

Responsibilities

• Process interlibrary loan requests.
• Scan materials and troubleshoot library systems.
• Assist patrons and partner institutions.
• Maintain documentation and training materials.
• Train staff and students.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Learning new technologies

Team collaboration

Education

High school diploma or equivalent

Tools

Library catalogs

Business software

Job description

Massachusetts Institute of Technology Libraries is seeking a Resource Sharing Associate Lending. The role supports Interlibrary Lending, Borrowing, and BorrowDirect services under the Resource Sharing Manager.

Responsibilities include processing requests, scanning materials, troubleshooting library systems, and assisting patrons and partner institutions. The position is full-time (35 hrs/wk), Monday–Friday, with a union contract under AFSCME Council 93.