Leisure Operations Manager: Facility & Community Leader

Placements24; Willows (CA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Medical aid contributions

Professional development opportunities

Facility access

Job summary

Placements24 is seeking a proactive Leisure Operations Manager to oversee facilities and activities in Welkom, SA. You will lead daily operations, ensure safety, and deliver high-quality recreational experiences for the community.

The role requires managing budgets, staffing, and programs, with a focus on service excellence and regulatory compliance. A strong background in hospitality or sports operations is essential.

Qualifications

• A qualification in Hospitality Management, Business Management, Sports Management, or a related field.
• Proven experience (3-5 years) in operations management, preferably within leisure, hospitality, or sports.
• Strong understanding of facility management, health and safety protocols, and customer service principles.

Responsibilities

• Oversee day-to-day operations of leisure and sports facilities to maintain high service and cleanliness.
• Develop and implement policies to improve efficiency and safety.
• Manage staff scheduling, training, and performance of operational teams.
• Control budgets and drive revenue generation for facilities.
• Ensure compliance with health, safety, and licensing regulations.
• Coordinate with maintenance teams to keep facilities well maintained.
• Plan programs and events to attract and retain members and visitors.
• Handle customer inquiries, complaints, and feedback effectively.
• Liaise with suppliers and contractors for timely deliveries.
• Monitor operations performance and implement improvements.

Skills

Leadership

Organizational skills

Problem-solving

Customer service

Communication

Budget management

Scheduling software

CRM systems

Education

Hospitality Management

Business Management

Sports Management

Tools

Scheduling software

CRM systems

Job description

Placements24 is seeking a proactive Leisure Operations Manager to oversee facilities and activities in Welkom, SA. You will lead daily operations, ensure safety, and deliver high-quality recreational experiences for the community.

The role requires managing budgets, staffing, and programs, with a focus on service excellence and regulatory compliance. A strong background in hospitality or sports operations is essential.