Legendary Service Manager — Lead Front of House

Texas Roadhouse, Inc.; Tomball (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation

Parental Leave

Donor Leave

Bereavement Leave

Adoption Assistance

Disability Insurance

Life Insurance

401(k) Retirement Plan

Tuition Reimbursements

Profit-Sharing Program

RSU Program

Employee Assistance Program

Holiday bonus

Job summary

Texas Roadhouse, Inc. seeks a legendary Service Manager to oversee Front of House daily operations, lead all Front of House employees, and deliver Legendary Food and Legendary Service to guests.

The role emphasizes guest satisfaction, training, and safety in a high-energy restaurant environment. Responsibilities include driving sales, enforcing policies, managing schedules, hiring staff, and maintaining compliance with liquor laws.

Qualifications

• Experience leading Front of House teams in a hospitality setting.
• Proven ability to train and coach staff for high guest satisfaction.
• Knowledge of liquor laws and safe service practices.

Responsibilities

• Drive sales, service quality, and guest satisfaction.
• Enforce employment policies and restaurant cleanliness and safety.
• Provide Front of House training and evaluate staff performance.
• Manage liquor orders, costs, and compliance with laws.
• Recruit, interview, and hire Front of House staff.
• Schedule and direct work for hours and tasks.
• Create engaging staff incentives and maintain safe environment.
• Monitor food handling procedures and guest safety.

Skills

Leadership

Customer service

Training

Staff coaching

Education

High school diploma or equivalent

Tools

POS system

Job description

Texas Roadhouse, Inc. seeks a legendary Service Manager to oversee Front of House daily operations, lead all Front of House employees, and deliver Legendary Food and Legendary Service to guests.

The role emphasizes guest satisfaction, training, and safety in a high-energy restaurant environment. Responsibilities include driving sales, enforcing policies, managing schedules, hiring staff, and maintaining compliance with liquor laws.