Legendary Front of House Leader

Texas Roadhouse, Inc.; Port Arthur (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation

Parental leave

100% Paid Maternity Leave

Adoption Assistance

Short-Term and Long-Term Disability

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements up to $5,250/yr

Monthly Profit-Sharing Program

Quarterly RSU Program

Community involvement opportunities

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a legendary Service Manager to oversee Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service for guests.

You will drive sales, uphold service standards, train and develop the FOH team, and monitor liquor costs and safety compliance, while scheduling and guiding staff performance to deliver a top-tier guest experience.

Qualifications

• Experience in managing Front of House operations and staff.
• Strong leadership and customer-service orientation.
• Knowledge of liquor laws and Responsible Alcohol Service guidelines.
• Ability to recruit, train, coach and develop a team.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce employment policies and oversee cleanliness and guest safety.
• Provide Front of House training and coaching.
• Manage performance evaluations, coaching, and discipline.
• Manage liquor orders and control liquor costs.
• Enforce liquor laws and Responsible Alcohol Service guidelines.
• Develop key employees and hourly staff with daily feedback.
• Review applications, interview, and hire Front of House staff.
• Direct weekly work schedules and task assignments.
• Create a fun, safe environment with incentives for staff.
• Maintain safe food handling procedures.

Skills

Leadership

Customer Service

Training & Development

Hiring & Staffing

Scheduling & Time Management

Job description

Texas Roadhouse is seeking a legendary Service Manager to oversee Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service for guests.

You will drive sales, uphold service standards, train and develop the FOH team, and monitor liquor costs and safety compliance, while scheduling and guiding staff performance to deliver a top-tier guest experience.