Legendary Service Manager — Front-of-House Ops & People

Texas Roadhouse, Inc.

Champaign (IL)

On-site

USD 43,000 - 70,000

Full time

3 days ago
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Benefits offered by this job

Medical plans (best in class)
Dental & Vision Insurance
Paid Vacation & Leave
401(k) Retirement Plan
Profit Sharing Program
RSU program
Holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee all Front of House daily operations and manage Front of House employees. The role focuses on delivering Legendary Food and Legendary Service to guests and driving sales, while ensuring safety and compliance.

The position offers a comprehensive benefits package after 30 days and opportunities for career growth within a fun, people-first culture.

Qualifications

  • Front of House leadership experience
  • Ability to drive guest satisfaction and sales
  • Strong staff development and coaching skills
  • Knowledge of liquor laws and Responsible Alcohol Service

Responsibilities

  • Drive sales, steps of service, and guest satisfaction.
  • Enforce employment policies and oversee restaurant cleanliness and guest safety.
  • Provide or direct Front of House training and conduct performance evaluations.
  • Manage Front of House staff performance, coaching, and discipline.
  • Oversee liquor orders and control liquor costs.
  • Review applications, interview, and hire Front of House staff.

Job description

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee all Front of House daily operations and manage Front of House employees. The role focuses on delivering Legendary Food and Legendary Service to guests and driving sales, while ensuring safety and compliance.

The position offers a comprehensive benefits package after 30 days and opportunities for career growth within a fun, people-first culture.

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