Legendary Customer Experience Associate

basspro; Tucson (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Discounts on merchandise

Medical

Dental

Vision

HSA

FSA

401k

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in Tucson, AZ. You will greet customers, answer questions, and assist with purchases to ensure a positive shopping experience.

Responsibilities include processing returns, maintaining product knowledge, and staying aware of advertised sales. This role requires the ability to operate the POS system and uphold company policies in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Ability to calculate figures and make change.
• Excellent communication and friendly demeanor with customers.

Responsibilities

• Greet customers promptly and provide helpful information.
• Handle merchandise returns and process refunds/exchanges.
• Maintain product knowledge and stay informed about sales and promotions.
• Keep work area clean, organized, and well stocked.
• Promote store programs such as CLUB Membership and In-Store Pick-up.
• Follow company policies and procedures at all times.

Skills

Greet customers

Friendly communication

POS system

Product knowledge

Teamwork

Education

High school diploma or equivalent

Tools

POS register system

Job description

Bass Pro Shops is seeking a Customer Relations Associate in Tucson, AZ. You will greet customers, answer questions, and assist with purchases to ensure a positive shopping experience.

Responsibilities include processing returns, maintaining product knowledge, and staying aware of advertised sales. This role requires the ability to operate the POS system and uphold company policies in a fast-paced retail environment.