Legal Tech & Workflow Innovation Analyst (Hybrid)

HireNow Staffing Inc; Cleveland (OH); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings with employer match

Paid vacation

Paid holidays

Paid sick leave

Professional development opportunities

Hybrid work flexibility

Continuing education support

Job summary

HireNow Staffing is recruiting a Legal Workflow Intelligence & Digital Solutions Analyst in Cleveland, Ohio, to enhance legal workflows using technology. The role blends legal operations with technology enablement, training, and project coordination across teams.

The ideal candidate will support platform adoption, report on effectiveness, and collaborate with IT, knowledge management, and practice groups to drive digital transformation. Hybrid work options apply.

Qualifications

• Bachelor's degree in information technology, Business, Legal Studies, Computer Science, or a related discipline is preferred.
• Demonstrated experience supporting legal technology, legal operations, workflow improvement, or systems implementation within a law firm or legal department.
• Strong understanding of attorney workflows, matter lifecycles, litigation support, or transactional legal operations.
• Experience supporting legal technology platforms such as Kira, Luminance, Opus 2, Legora, Harvey, or similar legal technology applications.
• Familiarity with generative AI prompting, workflow automation, or AI-assisted legal processes.
• Strong analytical, organizational, project coordination, and problem-solving abilities.
• Excellent written, verbal, presentation, and customer service skills.
• Advanced proficiency with Microsoft Office, Microsoft Teams, SharePoint, Excel, and reporting tools.
• Ability to manage confidential information with professionalism and discretion.
• Authorized to work in the United States.
• U.S. citizens only.

Responsibilities

• Partner with attorneys and legal professionals to improve legal workflows through technology-enabled solutions.
• Configure, implement, and support legal technology platforms for litigation, contract analysis, document automation, and legal operations.
• Develop user-friendly training materials, workflow guides, reference documentation, FAQs, and instructional resources.
• Deliver introductory training sessions, application demonstrations, and ongoing end-user support.
• Monitor platform adoption, collect user feedback, and identify opportunities to improve system utilization.
• Collaborate with Innovation, Information Technology, Knowledge Management, Research, Professional Development, and Practice Group leaders on technology initiatives.
• Assist with legal technology implementations, software upgrades, and workflow optimization projects.
• Research emerging legal technologies, artificial intelligence platforms, and workflow automation solutions.
• Prepare reports that measure user adoption, technology effectiveness, and operational improvements.
• Maintain confidentiality while supporting legal professionals with technology-related initiatives.

Skills

Legal tech experience

Workflow analysis

Project coordination

Training & user enablement

Communication skills

Data reporting

Confidential information handling

US work authorization

Microsoft Office proficiency

Education

Bachelor's degree in IT/Business/Legal Studies/CS

Tools

Kira

Luminance

Opus 2

Legora

Harvey

Job description

HireNow Staffing is recruiting a Legal Workflow Intelligence & Digital Solutions Analyst in Cleveland, Ohio, to enhance legal workflows using technology. The role blends legal operations with technology enablement, training, and project coordination across teams.

The ideal candidate will support platform adoption, report on effectiveness, and collaborate with IT, knowledge management, and practice groups to drive digital transformation. Hybrid work options apply.