Legal Innovation Technology Analyst (Confidential)

Twenty80 LLC; Cleveland (OH); Hybrid; USD 68,000 - 110,000; Full time

Job summary

Twenty80 LLC seeks a Legal Innovation Technology Analyst to support a law firm’s Client & Innovation Office. You will help lawyers leverage AI-driven tools, contract analysis, document automation, and litigation management platforms to improve workflows.

The role emphasizes configuration, user training, adoption tracking, and collaboration with attorneys, IT, and vendors to deliver practical technology-enabled solutions. A college degree is preferred.

Qualifications

• Working knowledge of law firm or legal department operations.
• Hands-on experience in legal technology support or workflow improvement.
• Experience with GenAI prompting or no-code/low-code workflows.

Responsibilities

• Support attorneys and legal teams in applying legal technology to matters and workflows.
• Create user resources and provide training, demos, and day-to-day support for applications.
• Track adoption, collect feedback, and identify improvement opportunities.

Skills

Legal tech support

Training & onboarding

Communication

Needs assessment

Education

College degree in a related field

Tools

Kira

Luminance

Opus 2

Legora

Harvey

Job description

Legal Innovation Technology Analyst (Confidential)Full timeClevelandShare this jobWe are recruiting for a Legal Innovation Technology Analyst to support a law firm’s Client & Innovation Office. This role is ideal for someone who understands legal workflows, enjoys solving practical technology challenges, and can help attorneys and legal professionals get more value from tools such as AI, contract analysis, document automation, and litigation management platforms. Responsibilities: Support attorneys and legal teams in applying legal technology to active matters and internal workflows Help scope, configure, and launch projects using tools such as Kira, Luminance, Opus 2, Legora, Harvey, or similar platforms Create practical user resources, including quick guides, FAQs, checklists, screenshots, and workflow notes Provide introductory training, demos, and day-to-day support for assigned applications Track adoption, gather user feedback, document pain points, and identify opportunities to improve usage Partner with attorneys, IT, Innovation, Training, Knowledge, Research, vendors, and practice groups on technology-enabled solutions Stay current on legal tech trends, including agentic AI, contract analysis, collaboration tools, and case management platforms Requirements: Working knowledge of law firm or legal department operations, including attorney work product, matter lifecycles, and transaction or litigation workflows Hands-on experience in legal technology support, systems implementation, project coordination, or workflow improvement Ability to learn new platforms quickly and explain technology clearly to attorneys and non-technical users Familiarity with legal technology tools such as Kira, Luminance, Opus 2, Legora, Harvey, or similar applications Experience with GenAI prompting, no-code/low-code workflows, or AI-enabled legal process support Strong listening, communication, customer service, organization, follow-through, and problem-solving skills Proficiency with Microsoft Office, SharePoint, Teams, Excel, and reporting tools; Power BI is a plus Ability to handle confidential information with sound judgment and professionalism College degree in a related field preferred