Legal Receptionist & Client Experience Coordinator

Zacks, Freedman & Chernev, PC; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Discretionary bonus

Medical/dental/vision insurance

Paid time off and holidays

401(k) profit-sharing eligibility

Job summary

Zacks, Freedman & Chernev, PC in San Francisco, CA, seeks a dependable Legal Receptionist & Client Services Coordinator for a full-time, in-person role. You will be the first point of contact for clients, manage calls, assist with client intake, and support daily office operations. Mon-Fri, 8:30–5:30, hourly, nonexempt.

Role emphasizes professionalism, sound judgment, and organization to handle calls, visitors, and competing priorities while maintaining confidentiality.

Qualifications

• Experience in a law firm, professional-services firm, or client-focused office.
• Experience with a multi-line telephone system.
• Experience with client intake, data entry, or practice-management software.

Responsibilities

• Greet clients, visitors, and vendors and provide a professional office experience.
• Answer, screen, and route incoming calls promptly and accurately.
• Gather preliminary information from prospective clients using intake procedures.
• Record and distribute messages timely and accurately.
• Prepare and reset conference rooms for meetings and events.
• Receive, sort, and distribute mail and documents.
• Scan, file, and organize records (electronic and physical).
• Enter expenses and information into the practice-management system.
• Monitor supplies and coordinate replenishment.
• Provide administrative support for attorneys and staff.
• Protect confidential information.

Skills

Multiline phone system

Data entry

Client intake

Organization

Professional communication

Administrative support

Tools

Practice-management software

Job description

Zacks, Freedman & Chernev, PC in San Francisco, CA, seeks a dependable Legal Receptionist & Client Services Coordinator for a full-time, in-person role. You will be the first point of contact for clients, manage calls, assist with client intake, and support daily office operations. Mon-Fri, 8:30–5:30, hourly, nonexempt.

Role emphasizes professionalism, sound judgment, and organization to handle calls, visitors, and competing priorities while maintaining confidentiality.