Legal Receptionist & Client Services Coordinator

Zacks, Freedman & Chernev; San Francisco, Northern (CA, KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) profit-sharing after 1 year

Discretionary bonus and training

Job summary

Zacks, Freedman & Chernev, PC in San Francisco seeks a dependable Legal Receptionist & Client Services Coordinator. You will greet clients, manage calls, and support client intake while keeping the office running smoothly.

This role is in-person, Monday–Friday, with hourly pay of $25–$30, and opportunities for discretionary bonus; benefits include health insurance, PTO, and 401(k) after one year.

Qualifications

• Experience in a law firm, professional-services firm, or other client-focused office.
• Experience answering a multi-line telephone system.
• Experience with client intake, data entry, or practice-management software.
• Legal experience is helpful but transferable backgrounds are welcome.

Responsibilities

• Greet clients, visitors, and vendors and provide a professional office experience.
• Answer, screen, and route incoming calls promptly and accurately.
• Gather preliminary information from prospective clients using established intake procedures.
• Record and distribute complete, accurate, and time-sensitive messages.
• Prepare and reset conference rooms for client meetings and firm events.
• Receive, sort, and distribute mail, deliveries, and legal documents.
• Scan, file, and organize electronic and physical records.
• Enter expenses and other information into the firm’s practice-management system.
• Monitor office and kitchen supplies and coordinate replenishment.
• Provide administrative support for attorneys and staff as needed.
• Protect confidential client, employee, and firm information.

Skills

Client-facing

Phone system

Office administration

Tools

Practice-management software

Job description

Description

San Francisco, CA | Full-time | Hourly, nonexempt
Monday–Friday, 8:30 a.m.–5:30 p.m. | Fully in-person
Compensation: $25–$30 per hour, depending on experience

About the Position

Zacks, Freedman & Chernev, PC is seeking a dependable and service-oriented Legal Receptionist & Client Services Coordinator for our San Francisco office.

You will serve as the first point of contact for clients, prospective clients, attorneys, vendors, and other visitors. You will manage incoming calls, support the firm’s client-intake process, and help keep daily office operations organized.

This position suits someone who communicates professionally, exercises sound judgment, and stays organized while managing frequent calls, visitors, and competing priorities.

What You Will Do

• Greet clients, visitors, and vendors and provide a professional office experience.
• Answer, screen, and route incoming calls promptly and accurately.
• Gather preliminary information from prospective clients using established intake procedures.
• Record and distribute complete, accurate, and time-sensitive messages.
• Prepare and reset conference rooms for client meetings and firm events.
• Receive, sort, and distribute mail, deliveries, and legal documents.
• Scan, file, and organize electronic and physical records.
• Enter expenses and other information into the firm’s practice-management system.
• Monitor office and kitchen supplies and coordinate replenishment.
• Provide administrative support for attorneys and staff as needed.
• Protect confidential client, employee, and firm information.

Requirements

Preferred

• Experience in a law firm, professional-services firm, or other client-focused office.
• Experience answering a multi-line telephone system.
• Experience with client intake, data entry, or practice-management software.

Legal experience is helpful, but we encourage applicants with transferable experience in professional services, hospitality, healthcare, property management, or another client-facing environment to apply.

What We Offer

• Hourly compensation of $25–$30, depending on relevant experience.
• Eligibility for a discretionary bonus.
• Medical, dental, and vision insurance.
• Paid time off and paid holidays.
• 401(k) profit-sharing eligibility after one year of employment.
• Training and professional-development opportunities.
• Opportunities to develop experience in client intake, legal administration, and law-firm operations.

About the Firm

Zacks, Freedman & Chernev, PC is a San Francisco law firm dedicated to protecting Bay Area owners' property rights. We value professionalism, responsiveness, collaboration, and dependable client service.

Zacks, Freedman & Chernev, PC is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state, or local law.