SF Front Desk Lead — Legal Intake & Admin

Shegerian & Associates; San Francisco (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Dental & Vision coverage

100% paid Silver-level medical plans

Retirement contribution ~10%

Annual $500 FSA contribution

PTO 80 hours + 40 additional at 3rd yr

Sick pay 48 hours

Birthday day off

Job summary

Shegerian & Associates, a premier California plaintiff-side employment law firm, seeks a Legal Receptionist for its new San Francisco office. You will be the first face and voice, greeting clients, handling calls, scheduling, and supporting intake with precision.

The role emphasizes discretion, warmth, and superb organization, with a strong customer-service focus and the ability to manage fast-paced, high-stakes environments.

Qualifications

• Experience as a receptionist or front desk professional, ideally in a legal setting.
• Clear, warm, and professional communication in person, on the phone, and in writing.
• Highly organized with ability to juggle priorities and meet deadlines.
• Proficiency in Microsoft Office and comfort learning new systems.
• Attention to detail with discretion handling sensitive information.

Responsibilities

• Be the first face and voice of the firm, greeting clients with professionalism and warmth.
• Manage a multi-line phone system and route calls accurately and quickly.
• Schedule, reschedule, and track appointments to keep the calendar tight.
• Collect and summarize key details from potential new clients for intake.
• Respond to emails promptly and professionally.
• Upload, organize, and manage documents with precision.
• Keep CRM records current, accurate, and complete.
• Collaborate across the firm to ensure smooth daily operations.

Skills

Receptionist/front desk

Microsoft Office

Communication

Organizational skills

Discretion & confidentiality

Customer service

Education

Bachelor's Degree

Tools

Office software systems

CRM basics

Job description

Shegerian & Associates, a premier California plaintiff-side employment law firm, seeks a Legal Receptionist for its new San Francisco office. You will be the first face and voice, greeting clients, handling calls, scheduling, and supporting intake with precision.

The role emphasizes discretion, warmth, and superb organization, with a strong customer-service focus and the ability to manage fast-paced, high-stakes environments.