Legal Practice Support Lead - Hybrid & Mentorship

Buchanan Ingersoll & Rooney PC; Pittsburgh (Allegheny County); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work schedules

Generous Paid Time Off

Paid Holidays including floating day

WorkWell wellness program

Gym access

Caregiving assistance with BrightHoriz

Emergency assistance fund access

LinkedIn Learning access

Medical, Dental, Vision insurance

401K program

Retirement Savings Program

Job summary

Buchanan Ingersoll & Rooney PC in Pittsburgh seeks an experienced Practice Assistant Supervisor to oversee the practice assistant workforce, ensuring efficient operations and high quality support for attorneys.

The role requires seven-plus years in a legal support role with attorneys, supervisory experience, strong communication, and proficiency with legal technology; a hybrid work schedule is offered.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7+ years in a legal support role with attorneys.
• 2+ years supervisory experience is a plus.
• Excellent written and verbal communication skills.
• Expert use of legal technology for support functions.
• Strong project management and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Lead and mentor Practice Assistant staff to promote high performance.
• Manage workflows with Administrative Section Coordinators.
• Train Practice Assistants across the firm.
• Monitor productivity metrics and reassign workflows.
• Identify process gaps and drive improvements.
• Stay updated with new technology and AI; provide training.
• Conduct annual performance reviews with the Director of Administration.
• Assist with recruiting, onboarding, and integration of new staff.
• Review weekly timecards, PTO, and overtime.
• Address performance and employee-relations matters.

Skills

Staff development

Workflow management

Supervisory experience

Training

Project management

Communication skills

Confidentiality

HR knowledge

Analytical skills

Education

Bachelor’s degree or equivalent

Tools

Legal technology proficiency (timekeeping, records management, docketing)

Job description

Buchanan Ingersoll & Rooney PC in Pittsburgh seeks an experienced Practice Assistant Supervisor to oversee the practice assistant workforce, ensuring efficient operations and high quality support for attorneys.

The role requires seven-plus years in a legal support role with attorneys, supervisory experience, strong communication, and proficiency with legal technology; a hybrid work schedule is offered.