Legal Practice Assistant Supervisor

Confidential Careers; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Confidential Careers in Pittsburgh, PA is seeking an experienced Legal Practice Assistant Supervisor to oversee daily legal support operations, manage Practice Assistant staff, and ensure timely, accurate attorney support services. The role emphasizes staff development, workflow coordination, productivity management, and process improvement.

A strong background in legal support with leadership and confidentiality is required.

Qualifications

• Bachelor's degree or equivalent professional work experience.
• Minimum of 7 years of experience in a legal support position working directly with attorneys.
• Prior hands-on experience as a Legal Practice Assistant, Legal Secretary, or Legal Administrative Assistant.
• Demonstrated experience with legal support operations and attorney workflow coordination.

Responsibilities

• Supervise and develop Practice Assistant staff, ensuring high-quality legal support.
• Coordinate workloads and staffing coverage to meet attorney needs and deadlines.
• Oversee task distribution and completion through centralized legal support functions.
• Lead training initiatives for Practice Assistants, including legal technology and procedures.
• Monitor productivity metrics and implement workflow improvements.
• Evaluate staffing requirements including PTO coverage and leaves.
• Partner with administrative leadership on evaluations and staff development.
• Assist with recruiting, onboarding, and training new Practice Assistants.
• Stay current with legal support technology, including AI tools and adoption.
• Participate in firm-wide projects impacting legal support operations.
• Review and approve timecards, PTO, and overtime.

Skills

Staff leadership

Workflow coordination

Legal tech systems

Timekeeping systems

Docketing

Confidentiality

Communication

Employee training

HR knowledge

Analytical skills

Education

Bachelor's degree

7+ years legal support experience

Tools

Legal support software

Timekeeping systems

Client matter management

Job description

We are seeking an experienced Legal Practice Assistant Supervisor to oversee daily legal support operations, manage Practice Assistant staff, and ensure the timely, accurate completion of attorney support services. This position is responsible for staff development, workflow coordination, productivity management, and process improvement. The ideal candidate will have a strong background working directly with attorneys as a Legal Practice Assistant, Legal Secretary, or Legal Administrative Assistant, along with the leadership and organizational skills necessary to manage a high-performing legal support team.

Key Responsibilities

• Supervise, mentor, and develop Practice Assistant staff, ensuring consistent performance and high-quality legal support.
• Coordinate workloads, assignments, and staffing coverage to meet attorney needs and operational deadlines.
• Oversee task distribution and completion through centralized legal support functions.
• Lead training initiatives for Practice Assistants, including legal technology, procedures, and best practices.
• Monitor productivity metrics, identify workflow challenges, and implement operational improvements.
• Evaluate staffing requirements, including hiring needs, employee absences, PTO, and leave coverage.
• Partner with administrative leadership on performance evaluations, employee development, and personnel matters.
• Assist with recruiting, onboarding, and training new Practice Assistants.
• Stay current with legal support technology, including artificial intelligence tools, and support staff adoption.
• Participate in firm-wide projects and initiatives impacting legal support operations.
• Review and approve employee timecards, PTO, and overtime.

Minimum Education & Experience Requirements

• Bachelor's degree or equivalent professional work experience.
• Minimum of 7 years of experience in a legal support position working directly with attorneys.
• Prior hands-on experience as a Legal Practice Assistant, Legal Secretary, Legal Administrative Assistant, or equivalent legal support professional.
• Demonstrated experience with legal support operations, attorney workflow coordination, and administrative processes.

Special Requirements

• Ability to work a hybrid schedule in Pittsburgh, PA.
• Ability to maintain confidentiality and appropriately handle sensitive employee, attorney, and client information.

Knowledge, Skills, and Abilities

• Advanced proficiency with legal support technology, including timekeeping, records management, client matter management, expense reporting, and docketing systems.
• Strong understanding of law firm operations and attorney support requirements.
• Ability to coordinate competing priorities, manage deadlines, and distribute workloads efficiently.
• Strong analytical and problem-solving skills, including evaluating productivity data and identifying operational improvements.
• Excellent written and verbal communication skills.
• Strong organizational, project management, and multitasking abilities.
• Ability to identify and resolve staffing, performance, and workflow issues.
• Ability to train employees on legal support procedures, technology, and best practices.

Additional Desired Characteristics

• Two or more years of supervisory experience.
• Knowledge of Human Resources practices and procedures.
• Experience supporting employee development, performance management, and process improvement initiatives.

Hybrid work arrangement based in Pittsburgh, Pennsylvania. The position involves collaboration with attorneys, legal support personnel, administrative leadership, and Human Resources.

Other Duties

This job description describes the general nature and level of work performed and is not intended to be exhaustive. Additional responsibilities may be assigned based on business needs.