Legal Office Operations Lead

Ricoh Americas Holdings; Philadelphia (Philadelphia County); On-site; USD 75,000 - 100,000; Full time

Job summary

Ricoh Americas Holdings in Philadelphia seeks a Site Leader, Legal to supervise day-to-day operations at a small legal office, coordinate staff, and ensure contract compliance. You will manage client billing, interact with senior attorneys and stakeholders, and drive cost efficiency while preserving service quality, accuracy, and timely delivery of documents and workflows.

Responsibilities include coordinating production, document handling, and coordinating with facilities, while mentoring staff

Qualifications

• High school diploma or GED is required.
• Two (2) or more years of experience in a related field.
• Preferred: two (2) years of experience in the legal industry.
• Proficiency with Microsoft Word, Excel, PowerPoint, Adobe Acrobat and legal software applications.
• Experience delivering training and operating advanced production equipment.

Responsibilities

• Supervise day-to-day operations of a small legal site.
• Report to Senior Site Manager or Field Manager.
• Develop and review procedures for compliance and continuous improvement.
• Prepare, validate, and invoice client billing.
• Serve as primary point of contact for customer issues and direct issue resolution.
• Coordinate site operations including copy, production, scanning, fax, mail, shipping, and facilities.

Skills

Organizational skills

Team leadership

Customer service

Verbal and written communication

Confidentiality

Problem solving

Education

High school diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Adobe Acrobat

Legal software

Job description

Ricoh Americas Holdings in Philadelphia seeks a Site Leader, Legal to supervise day-to-day operations at a small legal office, coordinate staff, and ensure contract compliance. You will manage client billing, interact with senior attorneys and stakeholders, and drive cost efficiency while preserving service quality, accuracy, and timely delivery of documents and workflows.

Responsibilities include coordinating production, document handling, and coordinating with facilities, while mentoring staff