Legal Office Manager

Chief of Staff Kc; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Chief of Staff KC seeks an experienced Legal Office Manager to supervise daily operations, guide staff, and enhance the efficiency of a busy legal practice. The role rewards strong leadership, sound judgment, and a professional approach to operations.

The ideal candidate will coordinate workflows, manage administrative systems, and support client-related processes, billing, and staff development while maintaining high standards of discretion and coordination across attorneys and clients.

Qualifications

• Experience leading a team of administrative staff in a busy professional environment.
• Experience in a law firm or other legal environment preferred.
• Strong organizational and time-management skills in a high-volume setting.
• Excellent written and verbal communication with attorneys, staff, and clients.
• Sound judgment and ability to handle confidential information appropriately.
• Proactive, solutions-oriented mindset with decision-making capabilities.

Responsibilities

• Oversee day-to-day operations of the firm, ensuring processes and workflows are organized and efficient.
• Provide direction and support to staff, set expectations, monitor performance, and develop team members.
• Balance workloads by prioritizing priorities and adjusting assignments as needed.
• Develop and maintain internal processes, office procedures, and employee guidelines for consistency.
• Track staff progress and communicate performance updates to firm leadership.
• Lead regular staff meetings and coordinate communication across the office.
• Foster a professional, collaborative work environment and handle workplace concerns with judgment.
• Coordinate office schedules, calendars, supplies, and vendor relationships.
• Support client-related administrative workflows including billing communications and remittance processes.
• Coordinate orientation and ongoing professional development for staff.

Skills

Staff management

Operations leadership

Legal environment

Process improvement

Discretion & confidentiality

Communication

Time management

Vendor management

Payroll & billing oversight

Tools

MS Office

Legal PM Software

Job description

Chief of Staff KC is seeking an experienced Legal Office Manager to oversee daily operations, guide staff, and support the overall effectiveness of a busy legal practice. This role is ideal for someone who combines strong leadership skills with sound judgment, professionalism, and an eye for operational efficiency.

Responsibilities

• Oversee the day-to-day operations of the firm, ensuring administrative processes, staff responsibilities, and internal workflows are organized, efficient, and aligned with business needs.
• Provide direction and support to staff, establish clear expectations, monitor performance, and help team members develop the skills needed to succeed in their roles.
• Evaluate team priorities, distribute assignments, and adjust responsibilities as needed to maintain productivity and balance workloads across the office.
• Develop, document, and maintain internal processes, office procedures, and employee guidelines to promote consistency and operational excellence.
• Track staff progress and operational results, identify opportunities for improvement, and communicate relevant updates and performance information to firm leadership.
• Lead regular staff meetings, facilitate communication across the office, and coordinate additional meetings or discussions when needed to address priorities and resolve challenges.
• Foster a professional and collaborative work environment by navigating workplace concerns, addressing issues with sound judgment, and helping maintain productive working relationships.
• Coordinate office schedules, calendars, supplies, vendors, and other administrative needs to support the smooth daily operation of the firm.
• Support client-related administrative processes, including appropriate oversight of reporting, billing-related communication, and payment remittance workflows.
• Help coordinate employee orientation, training, and ongoing professional development to ensure staff understand their responsibilities and the firm's expectations.
• Identify opportunities to improve internal systems, streamline processes, strengthen accountability, and enhance the firm's overall operational effectiveness.

Qualifications

• Previous management experience with responsibility for leading employees, overseeing workflows, and supporting day-to-day business operations.
• Prior administrative experience, preferably within a law firm or other legal environment.
• Strong organizational and time-management skills, with the ability to prioritize competing demands in a high-volume setting.
• Excellent written and verbal communication skills, along with a polished and professional approach to working with attorneys, staff, clients, and external contacts.
• Sound judgment, discretion, and the ability to handle confidential personnel and business information appropriately.
• A proactive, solutions-oriented mindset and the confidence to make decisions, provide direction, and address challenges constructively.
• Strong attention to detail and the ability to establish expectations, monitor results, and follow through on responsibilities.
• Familiarity with legal procedures, court filing requirements, or deadline-driven legal workflows is a plus.
• Proficiency with standard office software and the ability to learn and manage administrative systems efficiently.