Legal Intake & Client Services Specialist

Jericho Road Community Health Center; Buffalo (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible 40-hour workweek (some teams)

Job summary

Jericho Road Community Health Center seeks a full-time Legal Intake Specialist in Buffalo, NY within the VIVE Department. The role handles legal-focused inquiries, creates client profiles in MEDENT, coordinates files, and supports the legal team with daily tasks. A strong customer-service background and the ability to work independently are required.

Multilingual abilities are a plus. The position offers competitive pay at $20.00 per hour with benefits, a flexible 40-hour schedule in some teams,

Qualifications

• High school diploma or GED; associate’s degree preferred.
• Spanish or French language skills are valued.
• Experience with phone or customer-service work is required.

Responsibilities

• Screen legal focused inquiries by phone or messages.
• Create client profiles and document in MEDENT.
• Coordinate client files and schedule appointments in MEDENT.
• Assist legal services team with daily tasks and projects.
• Maintain professional conduct in all communications.

Skills

Customer service

Independent work

Multilingual ability

Phone screening

Documentation

Education

High school diploma or GED

Associate’s degree preferred

Tools

MEDENT

MS Word/Excel

Job description

Jericho Road Community Health Center seeks a full-time Legal Intake Specialist in Buffalo, NY within the VIVE Department. The role handles legal-focused inquiries, creates client profiles in MEDENT, coordinates files, and supports the legal team with daily tasks. A strong customer-service background and the ability to work independently are required.

Multilingual abilities are a plus. The position offers competitive pay at $20.00 per hour with benefits, a flexible 40-hour schedule in some teams,